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327 Topics
A
ahowey
posted in Ask a product question
create incident using python

I’ve been tasked to writing a python script to validate database restores and, if the restore fails, to trigger a PagerDuty incident. The main body of the script is finished, but I am having trouble with the part that would trigger an incident. I’ve looked at pdpyras and I’ve looked at the example script at https://github.com/PagerDuty/API_Python_Examples/blob/master/REST_API_v2/Incidents/trigger_incident.py. The latter seems like it would meet my requirements better than pdpyras, but I have some questions about some of the variable values in the script. “API_KEY” is self-explanatory, but are there specific values required for “SERVICE_ID” and “FROM”, or are those values that I can assign? I’m working in a GovCloud environment, so I want to be sure that the URL “https://api.pagerduty.com/incidents” is appropriate for what I’m trying to do. “api.pagerduty.com” is reachable from the server, from which the script will run: $ nc -zv api.pagerduty.com 443 Connection to api.pagerduty.c

1244
A
3 years ago
M
Mike Strittmatter
posted in Ask a product question
Email to trigger PagerDuty Incident

Is it possible to trigger an incident by sending an email to PagerDuty?

529
D
4 years ago

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