August product drop is here! Each month, we spotlight our top Generally Available and Early Access features through a consistent, easy-to-follow format of demos and blogs. Here is a quick look at what’s new this month:🤖 AI & AutomationSRE Agent Enhancements power faster triage, greater access controls, and more connectivity into existing systems.SRE Agent on Escalation Policies (EA) adds the agent as a virtual responder, sharing triage data and next steps the moment it joins. Recommended Workflows (GA) analyzes real-time incident context against your configured workflows to rank and explain the best one to run. Agent Connectors and Tools (GA) link to third-party sources via MCP or API to pull logs, metrics, and knowledge base context. PagerDuty Advance team-level permissions (GA) allow organizations to enforce compliance boundaries and roll out AI adoption with confidence.🛠️ Full-lifecycle Incident ManagementEvent Enrichment (EA): Spend less time hunting for context — automatic
