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MadMaxNew Member
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Webhook to PagerDuty from SQL Server

 Goal: Replacement of SMTP messaging (DBMAIL) with webhooksIs it possible to send an alert from SQL Server to PagerDuty without using CLR? 

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davehNew Member
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Webhook to Google Apps Script

Trying to use a Generic Webhook v3 to post to a Google Apps Script. Ideally Script will receive PagerDuty alert and insert into a Sheet for reporting purposes. Due to none of that working, for now the script has been simplified to just log that it has been triggered. This works fine from something like Postman but radio silence when hooked up to PagerDuty. I haven’t had any luck getting logs from Google Apps Script so wondering if there are any logs on PD side for failed webhooks?Failing that has anyone successfully connect PD Generic Webhook → Apps Script? Seems plausible but maybe I’m missing something.

447
lupimiguel
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tlangelaarNew Member
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Remove type, service and urgency from PD Slack integration

The way that we're currently using PagerDuty means that some fields do not add value in Slack messages generated by the Slack Integration of PagerDuty.But those do distract and take up unneeded space. I'm therefore looking for a way to remove the Type, Service and Urgency from those Slack posts. And when possible, also change the wrapping (take more of the available width in Slack) of the incident title. What are my options to achieve this?One way I could tailor the content, is to start using incident workflows. But that way, I don't have ways to update such Slack posts when the incident status is updated. Nor am I able to add the Acknowledge/Resolve buttons to those posts.And the Slack Integration is marked as Legacy in PagerDuty, what's then the non-legacy method to integrate with Slack?

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xamici
xamiciCommunity Manager
 Canada | Meetups
PagerDuty 1st User Group Montreal @ CGI - Summer Edition

What a fun evening at CGI Innovation Center Montreal for operations resilience enthusiasts! Our host Joe Calçada (Customer Success Architect, PagerDuty) kicked things off with a warm welcome and an overview of the PagerDuty User Groups, setting the tone for a day of learning, sharing, and community building.Mathieu St-Gelais (Director - Network Managed Services, Bell) took the stage to share what it’s really like to manage communications during an outage. Drawing from his own experiences, Mathieu described the chaos, the pressure, and—most importantly—the lessons learned. He explained how Bell leverages PagerDuty to keep teams aligned and stakeholders in the loop, even when things get tough.The final chapter of the evening belonged to Anojan Gunasekaran (Senior Product Manager, PagerDuty), who spoke about how continuous learning after incidents can transform a team’s culture and resilience.The inaugural Montreal PagerDuty User Group had set the stage for many more success stories to co

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xamici
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Sam
 Ask a product question
Is the Events API V2 payload timestamp ignored?

Hi all,I'm in the process of testing out the Events API V2 integration with my PagerDuty instance, and am having trouble making use of the `payload.timestamp` field of the Alert Event endpoint.Specifically, when I am including the `timestamp` field in the request, I can't find it reflected anywhere in the alert that is created in PagerDuty. For example, I used a simplified version of the example payload given on the documentation page for sending an alert (https://developer.pagerduty.com/docs/send-alert-event):```{  "payload": {    "summary": "Example alert on host1.example.com",    "timestamp": "2015-07-17T08:42:58.315+0000",    "source": "monitoringtool:cloudvendor:central-region-dc-01:852559987:cluster/api-stats-prod-003",    "severity": "info",    "component": "postgres",    "group": "prod-datapipe",    "class": "deploy",    "custom_details": {      "ping time": "1500ms",      "load avg": 0.75    }  },  "routing_key": "samplekeyhere",  "dedup_key": "samplekeyhere",  "event_action":

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xamici
xamiciCommunity Manager
 Announcements
🎧 New Episode: The Interest Is Compounding: All About Tech Deb

Today’s episode is about technical debt, not as a cautionary tale, but as a lens. We take a closer look at where debt comes from, how it quietly rewires teams, and why paying it off is rarely just a matter of “cleaning up code.” Along the way, we’ll examine two real-world stories: one where unaddressed debt led to a $440 million disaster, and another where a company used an infrastructure overhaul to rebuild architectural trust. This is about more than code. It’s about momentum, memory, and the systems we inherit.  🎧 Listen on Page it to the Limit or in your favorite podcast app: Spotify | Apple | Pocket Casts 🎧Page It to the Limit is a podcast that focuses on what it means to operate software in production. Hosted by the PagerDuty Developer Relations Team, we cover the leading practices used in the software industry to improve both system reliability and the lives of the people responsible for supporting it. 

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xamici
danieljcafonso
danieljcafonsoCommunity Manager
 Get Involved
Learning MCP with PagerDuty - Resources

Today at 4PM GMT | 8 AM PDT | 11 AM EDT we will host the Learning MCP with PagerDuty live stream  This post, is for sharing all the resources mentioned throughout the stream, as well as for you to ask any follow up questions or share related content that might be relevant for the conversation!  See you all later today 😁

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xamici
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Stefan KärstNew Member
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calender with monday being start of the week

Hihttps://diva-e.pagerduty.com/my-on-call/monthis there a way to have the week starting with monday? not only because our shifts rotate at monday but because or work week always starts at monday (in Europe).ISO-8601https://www.epochconverter.com/weeks/2025it’s exremly confusing to have my-on-call shift calender starting at sunday! IMHO everybody uses the word <weekend> in reference to saturday and sunday?! it’s named weekEND, therefore the week always starts at monday, not at sunday.greetings from Germany (U.S.E. ;)Stefan K.

192
lupimiguel
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tom.hendersonNew Member
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Complete Onboarding won't go away

I have set up my phone and sms, verified them, and sent myself test messages. However, the Onboarding banner still wants me to do this. I have set it up, verified, sent tests, sent tests, and sent tests. But, it doesn’t help.Then, I deleted them, re-added them (phone and sms), verified them, tested them. The tests come through, but the onboarding wizard still says I need to “receive a test notification”. It is the only item left in the onboarding list. Help! How do I get the onboarding wizard to go away?

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lupimiguel
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usmcjokerNew Member
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User Non availability

Is there anyway for users to put dates of their non availability so that the scheduler doesn’t put them on for upcoming out of office dates. 

151
lupimiguel
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big.dan.dobbsNew Member
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Incidents missing from api call

I’m trying to retrieve all the incidents for certain days. I’m using what I think is the correct syntax from the docs: curl -s --request GET "https://api.pagerduty.com/incidents?since=2025-06-29T00:00:00Z&until=2025-06-29T23:59:59Z&limit=100" \  --header 'Accept: application/json' \  --header 'Authorization: Token token=REDACT' \  --header 'Content-Type: application/json' -o /tmp/pdalerts_test.json However, the results I get only show six results when I can see many more in the Pager Duty website. Depending on the day, sometimes I get more, sometimes I get less, so I don’t believe that I’m hitting a paging limit?Anyone have a hint?

234
lupimiguel
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arijitnahaNew Member
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How to modify the SMS alert body

Hi,I am trying to make changes to the SMS content that we get when alert gets triggered. I am not able to see any option for that. Kindly can anyone help with the settings details? I like to have the meaningful SMS content so that I would know what is wrong.  Thanks! 

355
lupimiguel
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arijitnahaNew Member
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Pagerduty Incident Auto Resolve with Solarwinds Alert

Hi,I am testing Pagerduty with SolarWinds. Now, I have used Global orchestration via Email key to send all alerts to pagerduty. Now, when any device went down and came back up those events I can see in Pagerduty  and for down it is creating the incident. But how to auto resolve that incident when Pagerduty receives the node up alert. I see pagerduty receives the node up alert but it is not auto resolving the incident. Kindly help.  Thanks! 

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lupimiguel
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kabilanrajasekar_cNew Member
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Fetch more than 10000 incidents from Pagerduty API for Python Automation

HI Everyone, We are currently working on enhancing our incident management automation where we can fetch more than 10000 records into our email reports via Python.Kindly suggest any option or any method for fetching more than 10000 records Thanks Kabilan

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Demitri Morgan
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MegaDrive68kCommunity Manager
 Announcements
Rundeck / Runbook Automation 5.13 is here!

Version 5.13.0 is here! This release introduces two powerful new plugins: the ROI Summary Plugin to quantify the financial impact of your automation initiatives, and the Job Metrics Plugin to visualize execution patterns and performance trends across your Rundeck environment. This version also includes important security patches and bug fixes. Read the full release notes for more information. Watch our recent livestream recording to hear directly from our product managers about this release. Make sure to register for our upcoming webinar "Unleashing Enterprise-Wide Automation with Ansible® + Rundeck."

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MegaDrive68kCommunity Manager
 Announcements
😎 Summer Edition: Rundeck by PagerDuty Virtual Meetups!

Join us to learn more about automation at one of the upcoming Rundeck by PagerDuty Meetups, informal 1-hour virtual events where folks who work and build with Rundeck by PagerDuty open-source software get together to share automation stories and use cases. Upcoming sessions: [North-America] 🗓️ Thursday, July 31st, 2025: 9 AM PDT | 12 PM EDT[EMEA] 🗓️ Monday, August 4th, 2025: 1 PM GMTWhy attend?➡️ Connect with fellow Rundeck by PagerDuty enthusiasts and power users in an informal, collaborative setting.➡️ Learn practical automation tips, best practices, and get to know new features directly from the Rundeck by PagerDuty team.➡️ Get your questions answered by the Rundeck by PagerDuty team and the community while discovering creative ways to use the OSS Runbook Automation platform.Pick your chapter and register today!  

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xamici
xamiciCommunity Manager
 Announcements
🎧 New Episode: Alert Fatigue With Boaz Barzel

Alert fatigue can happen to anyone working in environments with a lot of signals from different sources. In security, teams are dealing with potential threats reported by tools running across the organization. Dealing with all the alerts, whether they are positive, negative, false positives, false negatives, is a lot of mental stress and requires cognitive capacity that can be depleated. In this episode, we speak with Boaz Barzel, Field CTO at OX Security, about his research on the subject.Boaz Barzel is the Field CTO at OX Security, specializing in bridging the gap between security, technology, and business. By making tech makes sense, Boaz is aligning product innovation with the real-world needs of customers and is known for transforming complex security challenges into strategic business advantages. With extensive expertise in application security and product innovation, he ensures security solutions are not just reactive but proactively address emerging threats.Boaz is helping orga

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xamici
xamici
xamiciCommunity Manager
 Announcements
Watch On-Demand: Demo Roundups! Meet the PagerDuty AI Agents

Welcome to the future of operations, where people and agents manage critical work together, driving productivity and efficiency. Learn how PagerDuty’s AI agents can supercharge teams, by autonomously handling repetitive tasks and resolving well-known issues, while surfacing data and insights that augment human expertise for faster resolution and higher operational resilience.🎤 Host: Mandi Walls, Senior Developer Advocate at PagerDuty🎤  Guests: PagerDuty’s Brita Seltzer (Director, Product Management), Débora Cambé (Product Marketing Manager), Jacky Leybman (Principal Product Manager), Julia Nasser (Principal Product Manager), Mya King (Senior Product Manager) 👉 WATCH ON-DEMAND: Demo Roundups! Meet the PagerDuty AI AgentsCheck out some resources shared during the session: Sign up for Early Access to see the AI agents in action Continue learning about our AI Agents See how AI at PagerDuty scales up operational resilience  COMMENT BELOW ⬇️ What topics/demos you wanna see in the next Dem

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xamici
xamici
xamiciCommunity Manager
 Announcements
📢 What's New: Platform Release Notes, June 2025 📘

🚀 Check what’s new in PagerDuty and come back to let us know!

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xamici

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