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2 months ago

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🎧 New Episode: Founder's Journey With Prashanth Tondapu

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🎧 New Episode: AI in Security

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Scribe Agent expands to Microsoft Teams

Great news for Microsoft Teams users: you can now use Scribe Agent and leverage its intelligent incident scribing capabilities! No more scattered note

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📢 What's New: Platform Release Notes, November 2025 🦃

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sky27New Member 👋

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Testing!

xamiciCommunity Manager 💚

Announcements

🎧 New Episode: Founder's Journey With Prashanth Tondapu

Every founder takes their own path, from the first project, to the first hire, to scaling their business. Prashanth Tondapu, CEO of Innostax, shares what his journey has looked like as the founder of a technical consultancy.LISTEN HERE ⬇️ 🎧 Listen on

130

2 days ago

G

GanapathiyaPNew Member 👋

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EMail template

Apart from alerts, all notifications I received from Pageduty is showing redirect urls as it is not like embedded in the anchor word. Simple words it is not HTML card, just plain text.Does anyone faced this?

273

11 days ago

A

AlexGNew Member 👋

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Additional Pager Duty Status Types

Using the out of the box Service Now configuration for incident status types, I’d like to know if we can update Pager Duty to have the additional status types (e.g.):On Hold Cancelled

181

15 days ago

S

Sarah LyneNew Member 👋

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External Private StatusPage no longer sending notification emails.

We have one of our Private External StatusPages no longer sending notification emails. All other pages are sending the notifications without issue. The email address that sends the notifications is the same for all pages and is not blocked by our d

171

16 days ago

D

Dan DavisNew Member 👋

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API: Getting the Slack thread for an incident

We are using the connections configuration for the slack integration so that incidents get a separate thread in a given channel for a given service.Using the pagerduty api and the slack integration, I am trying to determine which slack thread a giv

331

17 days ago

xamiciCommunity Manager 💚

Announcements

🎧 New Episode: AI in Security

AI is changing the way a lot of technical teams are doing their jobs, and security teams are no exception. In this episode, we talk with Oren Saban of Mate Security about the impact of AI on the security space and the potential for increasing the suc

130

18 days ago

T

tom.hendersonNew Member 👋

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Complete Onboarding won't go away

I have set up my phone and sms, verified them, and sent myself test messages. However, the Onboarding banner still wants me to do this. I have set it up, verified, sent tests, sent tests, and sent tests. But, it doesn’t help.Then, I deleted them, re-

1094

19 days ago

M

msaeedNew Member 👋

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data retention for alerts

Hello I was wondering what is the data retention policy for the alert as how long alerts/incidents data is kept in the pagerduty. I couldnt find any settings/config for that or any documentation. Mehran

452

M

1 month ago

danieljcafonsoCommunity Manager 💚

Get Involved

Webinar Q&A Discussion: Incident Management, Inside Your Developer Portal: PagerDuty + Spotify Portal for Backstage

Thanks for joining us at our live conversation with Spotify Backstage to discuss the new PagerDuty plugin. We weren’t able to answer all your questions live, so we’re adding all the Q&A to this thread for your convenience. Feel free to ask additi

330

1 month ago

S

sky27New Member 👋

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Testing!

GanapathiyaPNew Member 👋

Ask a product question

EMail template

Apart from alerts, all notifications I received from Pageduty is showing redirect urls as it is not like embedded in the anchor word. Simple words it is not HTML card, just plain text.Does anyone faced this?

273

11 days ago

A

AlexGNew Member 👋

Ask a product question

Additional Pager Duty Status Types

Using the out of the box Service Now configuration for incident status types, I’d like to know if we can update Pager Duty to have the additional status types (e.g.):On Hold Cancelled

181

15 days ago

S

Sarah LyneNew Member 👋

Ask a product question

External Private StatusPage no longer sending notification emails.

We have one of our Private External StatusPages no longer sending notification emails. All other pages are sending the notifications without issue. The email address that sends the notifications is the same for all pages and is not blocked by our d

171

16 days ago

D

Dan DavisNew Member 👋

Ask a product question

API: Getting the Slack thread for an incident

We are using the connections configuration for the slack integration so that incidents get a separate thread in a given channel for a given service.Using the pagerduty api and the slack integration, I am trying to determine which slack thread a giv

331

17 days ago

M

msaeedNew Member 👋

Ask a product question

data retention for alerts

Hello I was wondering what is the data retention policy for the alert as how long alerts/incidents data is kept in the pagerduty. I couldnt find any settings/config for that or any documentation. Mehran

CalebTeBokkelNew Member 👋

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Mobile App Regression: Swipe-to-Resolve Now Requires Confirmation (Adds Extra Step)

I’m noticing a recent change in the mobile app where resolving an incident via swipe now requires an extra confirmation tap. Previously, a single swipe action would immediately resolve the incident with no additional interaction.This new flow adds ex

Christian VanderZielNew Member 👋

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ServiceNow 7 extension and webhook v3 compatibility

We use the ServiceNow V7 integration in production. It works fine, but we want to move to the generic V3 webhook. We have a lot of services on V7, so the plan was to switch just a few to V3 first and handle the rest later.In our test environment, whe

271

1 month ago

D

Deepak5400New Member 👋

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repetitive alerts until issue is resolved

My requirement is to repetitive alerts until issue is resolved, for an exmaple, someone in ,y team resolve the issue by mistake but actual issue is not resolved in this casr alert should be triggered in every 5 minutes bcz cloudwatch send only an a

441

1 month ago

PączekNew Member 👋

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Rundeck "Change the Target Nodes" issue

I'm struggling with a job in Rundeck that includes an Ansible script, and I'm a bit confused about the node selection behavior.Is it possible to prevent a job from running on all nodes when “Change the Target Nodes” is unchecked? It feels contradicto

612

1 month ago

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