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KatPDCommunity Manager 💚

published in Announcements

PagerDuty Fall Launch: Paige, the PD Reliability Platform, and PD Labs Are Here!

PagerDuty Fall Launch: Paige, the PD Reliability Platform, and PD Labs Are Here!

Today we’re unveiling our biggest launch in more than a decade: the Fall Launch is here.AI is speeding up how software gets built and how it breaks. AI-written code ships with less human review, AI in production fails in new ways, and developers and

160

BugHunter42Contributor ✍️

asked in Rundeck Community

Unexplained difference between left-side column timestamp (Nodes view) and tooltip timestamps

Hello.I noticed there is a weird difference between the two timestamps shown in Rundeck 5.19 web interface.I’m referring tot he HH.mm:ss timestamp shown in the left sidebar, which I assume to be the server’s timestamp in local timezone and the ISO860

27210

Robert DewhirstNew Member 👋

posted in Rundeck Community

6.3.0 release video: definitely want to hear from skywalk3r(?)

@Forrest Evans asked for feedback about this. Yes: would like to hear more. It is definitely “content of interest”

191

samkirchNew Member 👋

asked in Introductions

Update Commons email address?

Hi - is it possible to transfer my Commons account to my personal email address? I’m. no longer able to access my work account… 🙄Thanks!

141

jwineburghNew Member 👋

asked in Ask a product question

Incidents page on IOS Mobile app shows greater than 30 days

Hello, is there a way to filter like on the website to show only the last 30/90 days instead of all?ThanksJoe

161

pmsilvaNew Member 👋

asked in Ask a product question

On call schedule with delayed alerts

We currently use an on-call schedule to monitor factory equipment overnight.e.g. Monday-Friday from 6pm to 6am.We would like to receive the alerts into PagerDuty during the 6pm-6am time frame, but only notify the on-call technician from 4am to 6am fo

251

jwestfallNew Member 👋

asked in Ask a product question

Duplicate incidents created by pagerduty when using email integration

Recently a service that uses the email integration to create incidents has started creating duplicate incidents even though only one email was sent. The service was setup ~ 2 years ago and this started in the last several weeks. Duplicate incidents h

121

sfbosrockNew Member 👋

asked in Ask a product question

Create an Event Rule for a particular day/time/alert.

I used an event rule (under the Service Orchestration) a couple years ago to suppress a particular alert for a small window which worked.Working rule: (now in Mon,Tue,Wed,Thu,Fri,Sat,Sun 16:11:00 to 16:26:00 America/Los_Angeles) and (event.summary ma

141

dk2026New Member 👋

asked in Ask a product question

Missing call-event visibility and escalation behavior for unanswered or unacknowledged calls

We are looking for guidance on PagerDuty call-event visibility and escalation behavior.We have already made several follow-ups with PagerDuty Support on this issue, but have not yet received a substantive response. As this is affecting operational mo

161

Christian VanderZielContributor ✍️

asked in Ask a product question

Issue with HALO integration

We are trying to integrate with HALO. Our initial integration had some odd and concerning behavior, however.The webhook configuration on the PagerDuty side is limited by scope to a specific service. However, when we enabled the integration on the HAL

361

Show more activity

samkirchNew Member 👋

asked in Introductions

Update Commons email address?

Hi - is it possible to transfer my Commons account to my personal email address? I’m. no longer able to access my work account… 🙄Thanks!

141

jwineburghNew Member 👋

asked in Ask a product question

Incidents page on IOS Mobile app shows greater than 30 days

Hello, is there a way to filter like on the website to show only the last 30/90 days instead of all?ThanksJoe

161

pmsilvaNew Member 👋

asked in Ask a product question

On call schedule with delayed alerts

We currently use an on-call schedule to monitor factory equipment overnight.e.g. Monday-Friday from 6pm to 6am.We would like to receive the alerts into PagerDuty during the 6pm-6am time frame, but only notify the on-call technician from 4am to 6am fo

251

jwestfallNew Member 👋

asked in Ask a product question

Duplicate incidents created by pagerduty when using email integration

Recently a service that uses the email integration to create incidents has started creating duplicate incidents even though only one email was sent. The service was setup ~ 2 years ago and this started in the last several weeks. Duplicate incidents h

121

sfbosrockNew Member 👋

asked in Ask a product question

Create an Event Rule for a particular day/time/alert.

I used an event rule (under the Service Orchestration) a couple years ago to suppress a particular alert for a small window which worked.Working rule: (now in Mon,Tue,Wed,Thu,Fri,Sat,Sun 16:11:00 to 16:26:00 America/Los_Angeles) and (event.summary ma

141

dk2026New Member 👋

asked in Ask a product question

Missing call-event visibility and escalation behavior for unanswered or unacknowledged calls

We are looking for guidance on PagerDuty call-event visibility and escalation behavior.We have already made several follow-ups with PagerDuty Support on this issue, but have not yet received a substantive response. As this is affecting operational mo

161

Christian VanderZielContributor ✍️

asked in Ask a product question

Issue with HALO integration

We are trying to integrate with HALO. Our initial integration had some odd and concerning behavior, however.The webhook configuration on the PagerDuty side is limited by scope to a specific service. However, when we enabled the integration on the HAL

361

max.vansteenNew Member 👋

asked in Introductions

Anyone having trouble reaching Pagerduty teams in order to downsize your subscription?

Hello community, I’m trying to get in touch with my PagerDuty account manager (of whom I don’t have any contact information). I simply want to downgrade my subscription, as I’m paying too much for the users I have.I’ve reached out many times over the

331

Xavier HumbertContributor ✍️

asked in Ask a product question

Rundeck6.0.1 fails to strt on FreeBSD

Hi I a the maintainer for Rundeck on FreeDSD.I’m in the process to upgrade from 5.20.1 to 6.0.1 When I start Rundeck I got this stacktrace : PreBootstrap process rundeckapp.init.prebootstrap.InitializeRundeckPreboostrap failedorg.apache.logging.log4j

672

jnapalanContributor ✍️

asked in Ask a product question

Retrieving description of an incident via webhook step in an incident workflow

Based on the Pagerduty documentation, it seems like “description” field is no longer supported and only the “title” can be retrieved via webhook. These two fields are very different, as one is a quick summary and the other provides scope and context

2773

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