Hi ​@jlarrimore, the only date field PagerDuty currently allows to filter by is created_at. You can also sort by the resolved_at field.

If you need to incrementally load only updated incidents, the best workaround is to fetch all incidents created since your last sync, then filter them by updated_at in your own process. If you want to catch updates to older incidents, you’ll need to periodically re-fetch a larger window and check the updated_at field locally.

I've submitted your request to ProdDev to see if this is something we can implement, as the updated_at filter is a common request in the community.

Okay, thanks ​@xamici. I will take that approach until this updated_at filter is implemented. 

Hi ​@xamici - is there an update on this request, and do you know an expected implementation date?

Thanks!

Hi ​@jlarrimore, 

Thanks for following up! The updated_at filter isn't currently on our product roadmap, but it has been flagged to the product team as an enhancement for a potential future refresh of the incident list page. Nothing is planned at this time though, so I can't provide an implementation timeline.

For now, the workaround of filtering by created_at and sorting by resolved_at is your closest option.