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PagerDuty University

Learn about new courses, training and certifications

  • 8 Topics
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8 Topics
xamici
xamiciCommunity Manager
published in PagerDuty University
New Product Tour: Better Together PagerDuty + ServiceNow

While ServiceNow excels at tracking tickets and maintaining compliance, PagerDuty’s event-driven, automation-first platform delivers real-time action, and AI-powered insights to resolve incidents—fast.And throughout the whole process, PagerDuty imports all that crucial data back into ServiceNow. Check out our new Better Together Product Tour!  

160
xamici
Gustavo L. García
Gustavo L. GarcíaDutonian
posted in PagerDuty University
AIOps Product Tour: From Reactive to Preventative Ops

Step into a smarter way of working with PagerDuty's AI-powered platform.Experience how intelligent automation and predictive insights help teams evolve beyond incident response to deliver consistently superior customer experiences. https://pagerduty.navattic.com/aiops

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Gustavo L. García
Gustavo L. García
Gustavo L. GarcíaDutonian
posted in PagerDuty University
New Product Tour: Stakeholder Communications

Experience how PagerDuty transforms incident communication through unified stakeholder management. From setting up Business Services to creating targeted Status Pages, learn to keep both internal teams and external customers informed with real-time, secure updates. Discover the art of delivering tailored communications to different audiences while maintaining a single source of truth for all incident updates.Click here!

230
Gustavo L. García
Gustavo L. García
Gustavo L. GarcíaDutonian
posted in PagerDuty University
New End-to-End Event-Driven Automation course

PagerDuty University is delighted to bring you the new End-to-End Event-Driven Automation course!Discover how to set up and configure PagerDuty's advanced automation features to streamline workflows, reduce alert fatigue, and significantly improve Mean Time To Resolve (MTTR). Leverage machine learning and algorithms to proactively address disruptions in today's complex digital landscape, minimizing customer impact and enhancing operational efficiency. Enroll now!

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Gustavo L. García
PagerDuty Community Team
PagerDuty Community TeamCommunity Manager
published in PagerDuty University
NEW: Get a Professional Certificate in DevOps From PagerDuty and LinkedIn Learning

We’re pleased to announce our new partnership with LinkedIn Learning to offer a professional certificate in DevOps. Whether you’re new to the field or want to show your skills, a professional certificate is a great way to validate your experience. 👉 Read more here and start learning today!

270
PagerDuty Community Team
Gustavo L. García
Gustavo L. GarcíaDutonian
published in PagerDuty University
New Mini-Course in the Process Automation Knowledge Series: Setting Up Your First Runner

Now live! A new course in the Process Automation Knowledge Series that will empower you with the skills to start your journey into Process Automation: Setting Up Your First Runner. Runners are Java programs ensuring secure and organized task execution. These diligent workers initiate secure communications every five seconds, streamlining operations. Ideal for secure environments, the compact component on remote machines communicates with the server, enhancing efficiency without compromising security. Enroll here!

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Gustavo L. García
Gustavo L. García
Gustavo L. GarcíaDutonian
published in PagerDuty University
New Course in the Process Automation Knowledge Series: Running Your First Job

Now live! A new course in the Process Automation Knowledge Series that will empower you with the skills to start your journey into Process Automation. Running Your First Job: gain a comprehensive understanding of Process Automation, create a testing environment project, execute a simple job, review job run history for error messages or success confirmation, and distinguish between job Workflow Steps and Node Steps. Enroll here!

100
Gustavo L. García
PagerDuty Community Team
PagerDuty Community TeamCommunity Manager
published in PagerDuty University
New Process Automation 101 Webinar

Learn Process Automation best practices in this new PagerDuty University webinar! (check dates in the registration page). Process Automation 101 - Register here ✍️ During this one hour session, our PagerDuty University team will give you the foundational knowledge required to understand Process Automation’s place in your digital operations, and showcase some examples on how to get started with it. This session also applies for anyone using our cloud offering Runbook Automation! Topics: — Use case overview, components, and user roles — Demo creating and configuring Projects — Demo creating and configuring Jobs — Integrating with PagerDuty Incident Response — Database Security, ACLs, and Runners

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PagerDuty Community Team

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