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PD On Tour SF: Register for a Chance to Win a Keychron Custom Mechanical Keyboard

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Welcome to PagerDuty Commons

Your Community Hub for AlI Things Incident Management, Automation and Operational Resilience

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Come Hack With Us – Agents Day Hackathon in Lisbon

Hey everyone,We're sponsoring Agents Day in Lisbon on May 1st and bringing a $1,000 bounty challenge for developers building AI agents with intelligen...

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Unified Push notification support

Hi PagerDuty community,I'm developing a mobile app for Ubuntu Touch in Python and QML to manage PagerDuty incidents, using the python api library (htt...

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📢 What's New: Platform Release Notes, March 2026 🌸

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Watch On-Demand! PD on PD: AIOps Story

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Jon HanselingNew Member 👋

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Documentation link - view on incidents?

I’m not finding an answer in the knowledge base, so posting here: On a Service, if I populate a link to a Confluence page runbook in the “Documentation Link” field, how exactly does that show up for responders on an Incident? I can’t see a placeholde

Victor SurielNew Member 👋

Ask a product question

PagerDuty REST failed to trigger an incident: Requester User Not Found

We have our ServiceNow integration running, every now and then some incidents does not trigger PagerDuty and we get the following error in ServiceNow PagerDuty REST failed to trigger an incident: Requester User Not FoundIs there a configuration to al

maria_yarotskaCommunity Manager 💚

Come Hack With Us – Agents Day Hackathon in Lisbon

Hey everyone,We're sponsoring Agents Day in Lisbon on May 1st and bringing a $1,000 bounty challenge for developers building AI agents with intelligent incident management.The ChallengeBuild an AI agent that integrates with PagerDuty to enhance your

xamiciCommunity Manager 💚

PagerDuty On Tour

Meet the Speaker Lineup for PagerDuty on Tour SF 🌉

Meet the Speaker Lineup for PagerDuty on Tour SF 🌉

Get ready, San Francisco! 🌉 The countdown to PagerDuty On Tour SF is officially on, and we are bringing the heat to The Mint on May 13!We’ve assembled an incredible lineup of industry experts, practitioners, and PagerDuty leaders to show you how the

BugHunter42New Member 👋

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Option to remove/exclude project name from jobref on project level?

Hello,Is there a way to reference a job from another WITHOUT the referenced job’s project name ?Some of our users use the SCM plugin to push job definition to a GitLab instance and share the referenced same jobs between two Rundeck instances used for

BugHunter42New Member 👋

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Workaround fo node filters in job definition randowly breaks scheduled execution

Hello,Our users reported many of their jobs fail to run when scheduled with the following error… com.dtolabs.rundeck.core.NodesetEmptyException: No matched nodes: NodeSet{includes={hostname=node_fqdn.tld, dominant=false, }} at com.dtolabs.rundeck.cor

Daniel FlickNew Member 👋

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De-duplication struggles. RegEx possible or do I need AiOps?

We are monitoring network equipment and have 4 tunnels running over the same physical interface. If there is a break in the connectivity at the carrier end that DOES NOT affect the local physical interface, all tunnels will fail. This is an indicat

Ask a product question

Live call routing - voicemail accessibility

Hi All! Just had LCR added to my account and set up a number. Upon testing, I’m a bit disappointed so far for the following reasons: The voicemail does not come through on the initial call to the person on call. It would be preferable for the user’

EFetzerNew Member 👋

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Rundeck Log4J CVE Fix

Hi all,On the previous forum, I posted:Hi All, Is there an upgrade available yet for the following vulnerability in the rundeck log4j library? Plugin Name: Apache Log4j 2.0-beta9 < 2.25.3 MitMPlugin ID: 282519Plugin Output: Path : /v

Xavier HumbertNew Member 👋

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Downgrade from 5.20 to 5.19

Hi,Has the database structure changed between 5.19 and 5.20 ? We experience a regressions issue and want to try to rollback to 5.19Xavier

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Jon HanselingNew Member 👋

Ask a product question

Documentation link - view on incidents?

I’m not finding an answer in the knowledge base, so posting here: On a Service, if I populate a link to a Confluence page runbook in the “Documentation Link” field, how exactly does that show up for responders on an Incident? I can’t see a placeholde

Victor SurielNew Member 👋

Ask a product question

PagerDuty REST failed to trigger an incident: Requester User Not Found

We have our ServiceNow integration running, every now and then some incidents does not trigger PagerDuty and we get the following error in ServiceNow PagerDuty REST failed to trigger an incident: Requester User Not FoundIs there a configuration to al

BugHunter42New Member 👋

Ask a product question

Option to remove/exclude project name from jobref on project level?

Hello,Is there a way to reference a job from another WITHOUT the referenced job’s project name ?Some of our users use the SCM plugin to push job definition to a GitLab instance and share the referenced same jobs between two Rundeck instances used for

BugHunter42New Member 👋

Ask a product question

Workaround fo node filters in job definition randowly breaks scheduled execution

Hello,Our users reported many of their jobs fail to run when scheduled with the following error… com.dtolabs.rundeck.core.NodesetEmptyException: No matched nodes: NodeSet{includes={hostname=node_fqdn.tld, dominant=false, }} at com.dtolabs.rundeck.cor

Daniel FlickNew Member 👋

Ask a product question

De-duplication struggles. RegEx possible or do I need AiOps?

We are monitoring network equipment and have 4 tunnels running over the same physical interface. If there is a break in the connectivity at the carrier end that DOES NOT affect the local physical interface, all tunnels will fail. This is an indicat

Ask a product question

Live call routing - voicemail accessibility

Hi All! Just had LCR added to my account and set up a number. Upon testing, I’m a bit disappointed so far for the following reasons: The voicemail does not come through on the initial call to the person on call. It would be preferable for the user’

Xavier HumbertNew Member 👋

Ask a product question

Downgrade from 5.20 to 5.19

Hi,Has the database structure changed between 5.19 and 5.20 ? We experience a regressions issue and want to try to rollback to 5.19Xavier

rasmalaiNew Member 👋

Ask a product question

What happens if PagerDuty is down?

I’m working on designing an Enterprise-level incident response and management system for our client using PagerDuty. We’ll be using the Enterprise edition and would like to understand the implications if PagerDuty were to go down. I know that PagerDu

Wickam, KristyNew Member 👋

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I want to have a Jira Cloud integration page a team depending on the JQL setting

I'm trying to setup integrations in PD that will look at specific criteria and alert the service specified, while also having an existing integration alert on everything else - and it seems I can't have 2 different services for 2 different integratio

meiselNew Member 👋

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PagerDuty is snooping on Slack chats and won't stop

PagerDuty’s Slack integration turns on “Chat message ingestion” and “Privatechannel ingestion” by default so that it can suck up as much info as possible from Slack chats, even though it’s totally unrelated to the integration itself. The only way it

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