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Welcome to PagerDuty Commons

Your Community Hub for AlI Things Incident Management, Automation and Operational Resilience

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Product Drops | October 2026 🎁

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8 days ago

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Rundeck / Runbook Automation 6.2.1 has landed!

Hey community!Version 6.2.1 is here! This version includes a new conditional-logic ability and security fixes. Read the release notes for more inform...

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23 days ago

441

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What's Going On in the Community?

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Help others

S

sfbosrockNew Member 👋

asked in Ask a product question

Create an Event Rule for a particular day/time/alert.

I used an event rule (under the Service Orchestration) a couple years ago to suppress a particular alert for a small window which worked.Working rule: (now in Mon,Tue,Wed,Thu,Fri,Sat,Sun 16:11:00 to 16:26:00 America/Los_Angeles) and (event.summary ma

10

S

1 hour ago

D

dk2026New Member 👋

asked in Ask a product question

Missing call-event visibility and escalation behavior for unanswered or unacknowledged calls

We are looking for guidance on PagerDuty call-event visibility and escalation behavior.We have already made several follow-ups with PagerDuty Support on this issue, but have not yet received a substantive response. As this is affecting operational mo

10

D

1 hour ago

B

Brett CliffordNew Member 👋

asked in Rundeck Community

packages.rundeck.com appears to be down

Hi All,Noticed last night https://packages.rundeck.com had expired certificate so was getting failures with dnf as we have certificate validation enabled.Not optimal but easy temporary fix disable validation.Went to check this morning if certificate

61

B

15 hours ago

K

KatPDCommunity Manager 💚

published in Announcements

Product Drops | October 2026 🎁

October product drop is here! Each month, we spotlight our top Generally Available and Early Access features through a consistent, easy-to-follow format of demos and blogs. Here is a quick look at what’s new this month:💻 Platform & EcosystemPager

160

K

8 days ago

C

Christian VanderZielContributor ✍️

asked in Ask a product question

Issue with HALO integration

We are trying to integrate with HALO. Our initial integration had some odd and concerning behavior, however.The webhook configuration on the PagerDuty side is limited by scope to a specific service. However, when we enabled the integration on the HAL

200

C

8 days ago

M

max.vansteenNew Member 👋

asked in Introductions

Anyone having trouble reaching Pagerduty teams in order to downsize your subscription?

Hello community, I’m trying to get in touch with my PagerDuty account manager (of whom I don’t have any contact information). I simply want to downgrade my subscription, as I’m paying too much for the users I have.I’ve reached out many times over the

291

9 days ago

M

MegaDrive68kPagerDuty Team 📟

posted in Rundeck Community

Rundeck / Runbook Automation 6.2.1 has landed!

Hey community!Version 6.2.1 is here! This version includes a new conditional-logic ability and security fixes. Read the release notes for more information.Join us on September 30th for our livestream that walks through 6.2.1 release notes plus an in

441

R

15 days ago

X

Xavier HumbertContributor ✍️

asked in Ask a product question

Rundeck6.0.1 fails to strt on FreeBSD

Hi I a the maintainer for Rundeck on FreeDSD.I’m in the process to upgrade from 5.20.1 to 6.0.1 When I start Rundeck I got this stacktrace : PreBootstrap process rundeckapp.init.prebootstrap.InitializeRundeckPreboostrap failedorg.apache.logging.log4j

542

X

16 days ago

S

Stefan KärstNew Member 👋

asked in Ask a product question

calender with monday being start of the week

Hihttps://diva-e.pagerduty.com/my-on-call/monthis there a way to have the week starting with monday? not only because our shifts rotate at monday but because or work week always starts at monday (in Europe).ISO-8601https://www.epochconverter.com/week

3623

R

17 days ago

O

ogmeNew Member 👋

posted in Rundeck Community

Rundeck - Dependencies plugin v3 - updated with a new UI : workflow diagram representation

Hello,I introduced some times ago a workflow plugin, allowing to create dependency links between jobs that can subsist over the 24h duration of the workflow, which is defined with a daily basis.This can lead, for example, with a job failing for any r

2192

O

1 month ago

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Onboarding materials and best practices for new PagerDuty users, admins and managers

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4 topics

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8 topics

S

sfbosrockNew Member 👋

asked in Ask a product question

Create an Event Rule for a particular day/time/alert.

I used an event rule (under the Service Orchestration) a couple years ago to suppress a particular alert for a small window which worked.Working rule: (now in Mon,Tue,Wed,Thu,Fri,Sat,Sun 16:11:00 to 16:26:00 America/Los_Angeles) and (event.summary ma

10

S

1 hour ago

D

dk2026New Member 👋

asked in Ask a product question

Missing call-event visibility and escalation behavior for unanswered or unacknowledged calls

We are looking for guidance on PagerDuty call-event visibility and escalation behavior.We have already made several follow-ups with PagerDuty Support on this issue, but have not yet received a substantive response. As this is affecting operational mo

10

D

1 hour ago

B

Brett CliffordNew Member 👋

asked in Rundeck Community

packages.rundeck.com appears to be down

Hi All,Noticed last night https://packages.rundeck.com had expired certificate so was getting failures with dnf as we have certificate validation enabled.Not optimal but easy temporary fix disable validation.Went to check this morning if certificate

61

B

15 hours ago

C

Christian VanderZielContributor ✍️

asked in Ask a product question

Issue with HALO integration

We are trying to integrate with HALO. Our initial integration had some odd and concerning behavior, however.The webhook configuration on the PagerDuty side is limited by scope to a specific service. However, when we enabled the integration on the HAL

200

C

8 days ago

M

max.vansteenNew Member 👋

asked in Introductions

Anyone having trouble reaching Pagerduty teams in order to downsize your subscription?

Hello community, I’m trying to get in touch with my PagerDuty account manager (of whom I don’t have any contact information). I simply want to downgrade my subscription, as I’m paying too much for the users I have.I’ve reached out many times over the

291

9 days ago

X

Xavier HumbertContributor ✍️

asked in Ask a product question

Rundeck6.0.1 fails to strt on FreeBSD

Hi I a the maintainer for Rundeck on FreeDSD.I’m in the process to upgrade from 5.20.1 to 6.0.1 When I start Rundeck I got this stacktrace : PreBootstrap process rundeckapp.init.prebootstrap.InitializeRundeckPreboostrap failedorg.apache.logging.log4j

542

X

16 days ago

J

jnapalanContributor ✍️

asked in Ask a product question

Retrieving description of an incident via webhook step in an incident workflow

Based on the Pagerduty documentation, it seems like “description” field is no longer supported and only the “title” can be retrieved via webhook. These two fields are very different, as one is a quick summary and the other provides scope and context

2563

A

1 month ago

sobelif839New Member 👋

asked in Boston | Meetups

im new here

hi

230

1 month ago

D

dinesh2885New Member 👋

asked in Rundeck Community

Bootstrap 3.4.1 end of support

During our recent scan on rundeck we have noticed bookstrap 3.4.1 version has end of file and no longer maintained. Can we confirm if this library will be removed in future releases.

551

M

1 month ago

G

geewhymwi1New Member 👋

asked in Ask a product question

Multi-day overrides do not obey time slots.

If I want to replace a colleague who is on a 1000-1800 cover each day for a week. Another user covers out-of-hours. I click on the rota’d day and it comes up with my username, the date and the time slot. I expect that if I extend the dates to cover t

861