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fakemailred888New Member

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Do I have any control at all over how email notifications sent by the events API display details?

8 hours ago

fakemailred888New Member

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How do I add a custom field when sending events with the PagerDuty Events API?

8 hours ago

Jon HanselingNew Member

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Archiving false alerts?

Occasionally we’ll see false alarms in PagerDuty due to an upstream issue coming from Splunk or New Relic. These are alerts that fired due to testing, maintenance, or some other event that we don’t want to “count” as real production incidents. I don’t see an ability in the tool to archive/hide/etc. these events so that they don’t clutter up our reporting & analytics. Anyone else have a solution or approach to manage these?

10 days ago

leandra00New Member

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Error when subscribing to iCal

Hi, when trying to subscribe to one Pager Duty schedule, from Confluence, I’m getting the error: “Specified calendar does not exist. Possible problems: Check that the Calendar URL you provided exists and you have the correct permissions to access it.”I can’t find any settings which may have impacted this.

14 days ago

gwallisNew Member

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Active API Token Reporting.

Hello Pagerduty Community,I’m looking for a way to generate a list of all active API keys so I can correlate it with audit logs we have in our SIEM showing when the last usage of the key was. Is there a way to generate a regular report of this data or interface with the API to get this data? We have quite a few enabled keys in our environment that we likely don’t need and I would love to get a notification when an API key hasn’t been used for X amount of days and is still enabled in Pagerduty. Thanks in advance! Gavin

20 days ago

sachinNew Member

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Is there any way to disable title click in slack messages?

is there any way to disable the redirection on title click, i just want to display a simple text message.

20 days ago

aporlebekeNew Member

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For accounts who authenticate directly to PagerDuty, is it possible to reset account passwords via the API?

I’ve looked through the API docs and I wasn’t able to find anything related to user lifecycle. While PagerDuty supports SCIM (and we’re exploring this) as well as SSO auth (also something we’re looking to configure) I’d sort of think that if there’s an endpoint to create users, kill existing login sessions, and remove users that there might also be an API to reset a password. Am I just missing this, or is there no way to reset account passwords via the API?

20 days ago

luna.aNew Member

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Show On Call User in AboutCard on Backstage

I’m using the pagerduty plugin in backstage and would like to add a section in the AboutCard for entities that just shows the person who is currently on call. I’ve tried using the PagerDutyEntitySmallCard, but it’s still a bit too big for me. Is there a way I could perhaps directly call the PagerDuty Api and get this information to give to the AboutCard? Or is there an easier way to go about this?

25 days ago

benjogreenoNew Member

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backstage plugin example request (as I'm facing issues)

Hello!Below is what I’m i’m being faced with, however if there’s simply a link to any example app configs to make sure I’m not doing anything daft, then I’m happy to start there.I’m presently trying to get the plugin working on a local test I have set up in the hopes we can use it on our production system. I’ve followed the guides in the documentation, going down the events API v2 route however I’m getting the following errors[1] 2024-09-12T13:08:40.054Z pagerduty warn No PagerDuty accounts configuration found in config file. Reverting to legacy configuration. [1] 2024-09-12T13:08:40.054Z pagerduty warn No PagerDuty API token found in config file. Trying OAuth token instead... Which then goes on to fail as I’ve not set things up as per the legacy method. This is what I have in the app config (and also the local as this is where I’m running it from):pagerDuty: oauth: clientId: ${PD_CLIENT_ID} clientSecret: ${PD_CLIENT_SECRET} subDomain: ${PD_ACCOUNT_SUBDOMAIN} region: ${PD

27 days ago

3dmundbartonNew Member

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Implementing complete PD configuration via Terraform

In the configuration as code space, I’m building infra structure as code and configuration that will manage and control our config in PD (as much as possible). The main driver is to manage the configuration of this critical piece of operations more securely and without the human-in-the-loop ClickOps via the PD portal.I’m running into trouble using the PagerDuty Terraform provider when you use it to create multiple PD resources (users, services, schedules,etc) in bulk (i.e. using for-each in the terraform resource)We get failures back from the PD provider along the lines of:│ Error: Provider produced inconsistent result after apply││ When applying changes to│ pagerduty_user.service_users["<redacted>@<email>"], provider│ "provider[\"registry.terraform.io/pagerduty/pagerduty\"]" produced an│ unexpected new value: Root object was present, but now absent.││ This is a bug in the provider, which should be reported in the provider's│ own issue tracker.Question is - has anyone exp

1 month ago

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