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[Page it to the Limit] Page it Live With Tessa Kriesel

(Tue, Mar 31, 5:00 PM)

Welcome to PagerDuty Commons

Your Community Hub for AlI Things Incident Management, Automation and Operational Resilience

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📢 What's New: Platform Release Notes, March 2026 🌸

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Watch On-Demand! PD on PD: AIOps Story

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Hello there !

Hello everyone !Using Rundeck for a while (~2020), managing 2 instances for my company, here to lurk some information about issues, fix, problems and...

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rundeck v5.19

have a nice day with rundeck :) 🙂

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PDOT Sydney Speakers

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R

rasmalaiNew Member 👋

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What happens if PagerDuty is down?

I’m working on designing an Enterprise-level incident response and management system for our client using PagerDuty. We’ll be using the Enterprise edition and would like to understand the implications if PagerDuty were to go down. I know that PagerDu

170

R

11 hours ago

xamiciCommunity Manager 💚

Announcements

📢 What's New: Platform Release Notes, March 2026 🌸

As the season shifts and things begin to bloom, PagerDuty’s March releases are here to clear away the "winter" of manual toil and help your operations grow more autonomous! Here’s a look at what’s blooming in PagerDuty this month:

30

1 day ago

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Pankaj PatelNew Member 👋

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In incident workflow action Delay allow less than 5min

PagerDuty Incident Workflows, the built-in Delay action requires the duration to be specified in the format of XXd XXh XXm, with a minimum delay of 5 minutes, Can we please update this and allow Delay in Sec? with minimum 5Sec?

meiselNew Member 👋

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PagerDuty is snooping on Slack chats and won't stop

PagerDuty’s Slack integration turns on “Chat message ingestion” and “Privatechannel ingestion” by default so that it can suck up as much info as possible from Slack chats, even though it’s totally unrelated to the integration itself. The only way it

151

5 days ago

C

cindylou.chapmanNew Member 👋

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30 days rotations

We get a published rotation of people covering the next 30 days from an outside vendor so the schedule changes every month. I don’t see an end date for a layer. - like starts Monday 3/16 and ends Friday 3/20. Right now the schedule just repeats ad na

583

7 days ago

xamiciCommunity Manager 💚

Announcements

Watch On-Demand! PD on PD: AIOps Story

Ever wonder how PagerDuty uses PagerDuty? 🤔 We pulled back the curtain on our internal AI & Data Engineering team to see how they use AIOps to survive the on-call rotation.The result? They reduced high-urgency incidents by 70% and improved MTTR b

120

12 days ago

Jon HanselingNew Member 👋

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Custom Service fields on an Incident?

Created our first Custom Field on a Service, a single select list to identify the Engineering Team responsible for that Service. I was hoping that we could set it up in a way so that when a responder receives an alert for a new Incident, since each I

623

12 days ago

xamiciCommunity Manager 💚

PagerDuty On Tour

Meet the Speaker Lineup for PagerDuty on Tour Sydney 🇦🇺

Check out our speaker lineup for PagerDuty On Tour Sydney on March 31st!Get peer-level insights from operational leaders across APAC—featuring Webjet.com.au, Nine, Transurban, Accenture and Greenstone Financial Services.Hear from PagerDuty leadership

acastelNew Member 👋

Hello everyone !Using Rundeck for a while (~2020), managing 2 instances for my company, here to lurk some information about issues, fix, problems and solutions of course ! Have a nice day !

pclimxNew Member 👋

have a nice day with rundeck :) 🙂

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13 days ago

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R

rasmalaiNew Member 👋

Ask a product question

What happens if PagerDuty is down?

I’m working on designing an Enterprise-level incident response and management system for our client using PagerDuty. We’ll be using the Enterprise edition and would like to understand the implications if PagerDuty were to go down. I know that PagerDu

meiselNew Member 👋

Ask a product question

PagerDuty is snooping on Slack chats and won't stop

PagerDuty’s Slack integration turns on “Chat message ingestion” and “Privatechannel ingestion” by default so that it can suck up as much info as possible from Slack chats, even though it’s totally unrelated to the integration itself. The only way it

151

5 days ago

C

cindylou.chapmanNew Member 👋

Ask a product question

30 days rotations

We get a published rotation of people covering the next 30 days from an outside vendor so the schedule changes every month. I don’t see an end date for a layer. - like starts Monday 3/16 and ends Friday 3/20. Right now the schedule just repeats ad na

583

7 days ago

Jon HanselingNew Member 👋

Ask a product question

Custom Service fields on an Incident?

Created our first Custom Field on a Service, a single select list to identify the Engineering Team responsible for that Service. I was hoping that we could set it up in a way so that when a responder receives an alert for a new Incident, since each I

623

12 days ago

J

jnapalanNew Member 👋

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Retrieving description of an incident via webhook step in an incident workflow

Based on the Pagerduty documentation, it seems like “description” field is no longer supported and only the “title” can be retrieved via webhook. These two fields are very different, as one is a quick summary and the other provides scope and context

trevor-awNew Member 👋

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Can I disable @mentioning the assigned user in Slack for low urgency incidents?

The new Slack integration update now @mentions the assigned user directly in the incident message posted to Slack channels. While this is great for high urgency incidents where immediate attention is needed, it's disruptive for low urgency incidents.

651

1 month ago

W

wondruschNew Member 👋

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Atlassian Bitbucket Pipeline integration broken

Hi!I have setup the Bitbucket integration on one of my services follwing this guide: https://support.pagerduty.com/main/docs/bitbucketHowever no incidents get created ever. Is there anything i have to consider that is not mentioned inside this guide

1142

1 month ago

Y

yirmioNew Member 👋

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MCP write tools not working

HiI tried to use the PD MCP in VSCODE for auto create Schedule Overides but I’m always getting the error: “Sorry, no response was returned.” My MCP config is below:"io.github.PagerDuty/pagerduty-mcp": {"type": "stdio","command": "uvx","args": ["pager

AlexGNew Member 👋

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Error: "triggerIncident response status:400, error:Incident could not be assigned error: undefined"

I have a Pager Duty incident alert rule which is:A valid Service Offering (in ServiceNow) A valid Assignment Group (in ServiceNow) A P1 or P2 incidentI have had two incidents in the past few weeks where the integration failed with the error: Error:

621

1 month ago

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Benparker19New Member 👋

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How to add more than 3 phone numbers in profile?

I have a Pager duty system in which i can add up to 3 phone numbers to get notify about an alert.Now my question, is there any possibility to add n number of phone numbers..?

561

2 months ago