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Welcome to PagerDuty Commons

Your Community Hub for AlI Things Incident Management, Automation and Operational Resilience

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What's New

pd-oncall-chat-topic now works with shift-based schedules

If your team uses Slack and PagerDuty, you might be interested in [pd-oncall-chat-topic](https://github.com/PagerDuty/pd-oncall-chat-topic). It's an o...

D

Forum|Forum|6 days ago

170

Live: HowTo Happy Hour on Custom Shifts

Come hang out for some examples of Custom Shifts, a feature of our new Shift-Based Schedules. Live on Twitch, LinkedIn, and YouTube! July 9!

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Product Drops | July 2026 🎁

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Community Digest: June 2026 ☀️

Catching up on the latest month + what's coming next!🌏 June on The Road João Freitas, Chief AI Officer at PagerDuty, welcomes LLMDay guestsSummer is h...

Forum|Forum|20 days ago

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What's Going On in the Community?

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Help others

M

MaxANew Member 👋

Ask a product question

Business hours filtering

I’m trying to set up a filter to show incidents trigger outside of core business hours. But the business hours interruptions filter variable doesn’t show it’s accepted values/how to use it. It explains here what business hours mean but not what the v

tee252New Member 👋

Rundeck integration with Vault

Hi Team,I am setting up rundeck with Hashi Corp Vault, as part of setup process and testing found below issues, If anyone overcame these, please let me know the workaround steps.Rundeck version installed: 5.10.0Issues: I tired installing vault plugin

Dan WeintraubPagerDuty Team 📟

Announcements

pd-oncall-chat-topic now works with shift-based schedules

If your team uses Slack and PagerDuty, you might be interested in [pd-oncall-chat-topic](https://github.com/PagerDuty/pd-oncall-chat-topic). It's an open source AWS Lambda bot that automatically updates your Slack channel topics with who is currently

shubham.vernekar-ntNew Member 👋

Ask a product question

Scribe Agent transcript posting to service alerts channel instead of the dedicated incident channel

Hi allLooking for help pinning down where Scribe's transcript routing is decided.Setup:- Production incident is declared in PagerDuty, which kicks off an Incident Workflow.- The workflow creates a Zoom meeting, then creates a dedicated Slack channel

511

7 days ago

J

jdoNew Member 👋

Ask a product question

Feature request - merge incidents on mobile app

See title

301

7 days ago

T

thoschoNew Member 👋

Ask a product question

How to create incidents on a service without responder, which is used just for a status page?

We are setting up a PagerDuty status page, and we have created a lot of services specifically for the status page. From this topic we know that if nobody is on-call for the escalation policy of the service, incidents will not be created.However, sinc

yirmioNew Member 👋

MCP write tools not working

HiI tried to use the PD MCP in VSCODE for auto create Schedule Overides but I’m always getting the error: “Sorry, no response was returned.” My MCP config is below:"io.github.PagerDuty/pagerduty-mcp": {"type": "stdio","command": "uvx","args": ["pager

eagle.rrContributor ✍️

Rundeck Community

Restricing Admin API Access

Within Rundeck, is it possible to restrict the ip source/locations for an api key to be used? For instance, the “admin” userid’s api key can only be used by scripts/calls from the Rundeck server itself. Any suggestions on how to restrict the source

1142

H

8 days ago

mwallsCommunity Manager 💚

Announcements

Live: HowTo Happy Hour on Custom Shifts

Come hang out for some examples of Custom Shifts, a feature of our new Shift-Based Schedules. Live on Twitch, LinkedIn, and YouTube! July 9!

160

8 days ago

A

alexszNew Member 👋

Ask a product question

Active Directory groups not populating after Rundeck 6 upgrade

We upgraded our non-prod instances to Rundeck 6 this morning and immediately lost our admin access. Admin access is granted to specific Active Directory groups in an admin.aclpolicy file. I’ve noted that in the service.log when I log in, it DOES list

16310

M

10 days ago

PagerDuty

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5 topics

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24 topics

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4 topics

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8 topics

M

MaxANew Member 👋

Ask a product question

Business hours filtering

I’m trying to set up a filter to show incidents trigger outside of core business hours. But the business hours interruptions filter variable doesn’t show it’s accepted values/how to use it. It explains here what business hours mean but not what the v

tee252New Member 👋

Rundeck integration with Vault

Hi Team,I am setting up rundeck with Hashi Corp Vault, as part of setup process and testing found below issues, If anyone overcame these, please let me know the workaround steps.Rundeck version installed: 5.10.0Issues: I tired installing vault plugin

shubham.vernekar-ntNew Member 👋

Ask a product question

Scribe Agent transcript posting to service alerts channel instead of the dedicated incident channel

Hi allLooking for help pinning down where Scribe's transcript routing is decided.Setup:- Production incident is declared in PagerDuty, which kicks off an Incident Workflow.- The workflow creates a Zoom meeting, then creates a dedicated Slack channel

511

7 days ago

J

jdoNew Member 👋

Ask a product question

Feature request - merge incidents on mobile app

See title

301

7 days ago

E

eagle.rrContributor ✍️

Rundeck Community

Restricing Admin API Access

Within Rundeck, is it possible to restrict the ip source/locations for an api key to be used? For instance, the “admin” userid’s api key can only be used by scripts/calls from the Rundeck server itself. Any suggestions on how to restrict the source

rishavjindalNew Member 👋

Ask a product question

Azure AD SSO setup issue

Hi Team,I’m configuring Azure SSO (OAuth2) for Rundeck using the official documentation:https://docs.rundeck.com/docs/administration/security/sso/azure-sso.html I have successfully created an Application Registration in Azure AD and configured the re

eagle.rrContributor ✍️

Rundeck Community

rundeck.security.apiCookieAccess.enabled causes Project pull-down to be empty

After setting rundeck.security.apiCookieAccess.enabled to value of “false”; the “Projects” list pull-down shows an empty list after user’s log into the Rundeck gui. Granted, the Rundeck home page still shows all the projects. (Rundeck version 5.20.

eagle.rrContributor ✍️

Rundeck Community

Rundeck sshj-ssh plugin no longer working with double quotes

After upgrading to Rundeck 5.20.0; it looks like the ssj-ssh plugin no longer works with double-quoted commands in the job steps. For example, the following used to work:<exec>sudo "sh /u01/scripts/sre/myscript.sh ${option.parm1}"</exec>

eagle.rrContributor ✍️

Rundeck Community

Rundeck errors with "Unsupported conversion from DECIMAL to java.sql.Time"

After upgrading to Rundeck 5.20.0 release; we see the following errors repeatedly in service.log:[2026-06-09T15:59:50,795] ERROR spi.SqlExceptionHelper - Unsupported conversion from DECIMAL to java.sql.Time[2026-06-09T15:59:50,975] WARN spi.SqlExcep

mcadekNew Member 👋

Ask a product question

Tests work, but not getting call/text for real incidents, don't understand why

This is as simple as it gets, free plan for now, 1 user, I’m always on-call, if I trigger an sms or call test it works as intended to my mobile phone. but I have integration setup with Expel (3rd party SOC), I can see their test alerts arrive in Page

2342

M

1 month ago