Welcome to PagerDuty Commons

jwestfallNew Member 👋

Duplicate incidents created by pagerduty when using email integration

Recently a service that uses the email integration to create incidents has started creating duplicate incidents even though only one email was sent. The service was setup ~ 2 years ago and this started in the last several weeks. Duplicate incidents h

61

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sfbosrockNew Member 👋

Create an Event Rule for a particular day/time/alert.

I used an event rule (under the Service Orchestration) a couple years ago to suppress a particular alert for a small window which worked.Working rule: (now in Mon,Tue,Wed,Thu,Fri,Sat,Sun 16:11:00 to 16:26:00 America/Los_Angeles) and (event.summary ma

111

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dk2026New Member 👋

Missing call-event visibility and escalation behavior for unanswered or unacknowledged calls

We are looking for guidance on PagerDuty call-event visibility and escalation behavior.We have already made several follow-ups with PagerDuty Support on this issue, but have not yet received a substantive response. As this is affecting operational mo

111

C

Christian VanderZielContributor ✍️

Issue with HALO integration

We are trying to integrate with HALO. Our initial integration had some odd and concerning behavior, however.The webhook configuration on the PagerDuty side is limited by scope to a specific service. However, when we enabled the integration on the HAL

281

asked in Rundeck Community

B

Brett CliffordNew Member 👋

packages.rundeck.com appears to be down

Hi All,Noticed last night https://packages.rundeck.com had expired certificate so was getting failures with dnf as we have certificate validation enabled.Not optimal but easy temporary fix disable validation.Went to check this morning if certificate

201

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14 days ago

K

KatPDCommunity Manager 💚

published in Announcements

Product Drops | October 2026 🎁

October product drop is here! Each month, we spotlight our top Generally Available and Early Access features through a consistent, easy-to-follow format of demos and blogs. Here is a quick look at what’s new this month:💻 Platform & EcosystemPager

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K

21 days ago

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samkirchNew Member 👋

asked in Introductions

Update Commons email address?

Hi - is it possible to transfer my Commons account to my personal email address? I’m. no longer able to access my work account… 🙄Thanks!

91

jwineburghNew Member 👋

Incidents page on IOS Mobile app shows greater than 30 days

Hello, is there a way to filter like on the website to show only the last 30/90 days instead of all?ThanksJoe

41

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pmsilvaNew Member 👋

On call schedule with delayed alerts

We currently use an on-call schedule to monitor factory equipment overnight.e.g. Monday-Friday from 6pm to 6am.We would like to receive the alerts into PagerDuty during the 6pm-6am time frame, but only notify the on-call technician from 4am to 6am fo

101

jwestfallNew Member 👋

Duplicate incidents created by pagerduty when using email integration

Recently a service that uses the email integration to create incidents has started creating duplicate incidents even though only one email was sent. The service was setup ~ 2 years ago and this started in the last several weeks. Duplicate incidents h

61

S

sfbosrockNew Member 👋

Create an Event Rule for a particular day/time/alert.

I used an event rule (under the Service Orchestration) a couple years ago to suppress a particular alert for a small window which worked.Working rule: (now in Mon,Tue,Wed,Thu,Fri,Sat,Sun 16:11:00 to 16:26:00 America/Los_Angeles) and (event.summary ma

111

D

dk2026New Member 👋

Missing call-event visibility and escalation behavior for unanswered or unacknowledged calls

We are looking for guidance on PagerDuty call-event visibility and escalation behavior.We have already made several follow-ups with PagerDuty Support on this issue, but have not yet received a substantive response. As this is affecting operational mo

111

C

Christian VanderZielContributor ✍️

Issue with HALO integration

We are trying to integrate with HALO. Our initial integration had some odd and concerning behavior, however.The webhook configuration on the PagerDuty side is limited by scope to a specific service. However, when we enabled the integration on the HAL

281

Anyone having trouble reaching Pagerduty teams in order to downsize your subscription?

M

max.vansteenNew Member 👋

asked in Introductions

Hello community, I’m trying to get in touch with my PagerDuty account manager (of whom I don’t have any contact information). I simply want to downgrade my subscription, as I’m paying too much for the users I have.I’ve reached out many times over the

331

22 days ago

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Xavier HumbertContributor ✍️

Rundeck6.0.1 fails to strt on FreeBSD

Hi I a the maintainer for Rundeck on FreeDSD.I’m in the process to upgrade from 5.20.1 to 6.0.1 When I start Rundeck I got this stacktrace : PreBootstrap process rundeckapp.init.prebootstrap.InitializeRundeckPreboostrap failedorg.apache.logging.log4j

602

X

29 days ago

jnapalanContributor ✍️