Pagerduty.com
Knowledge Base
OPS Guides
Developer
PagerDuty University

Product Updates
Events
Groups

Start new topic
Login

Call for Papers Now Open: PagerDuty on Tour 2026

D

1 month ago

Welcome to PagerDuty Commons

Your Community Hub for AlI Things Incident Management, Automation and Operational Resilience

689 Topics
946 Replies
4,493 Members

Join the Conversation

Ask questions, find answers, and collaborate with the community of PagerDuty users and real-time operations enthusiasts

Ask a product question

Ask questions and find answers about PagerDuty

Introductions

Say hello to the community and start making connections

Announcements

Keep up with all things community and PagerDuty

Ops.lol

Share tech-related jokes, memes, and funny stories

Featured Posts

SREday Lisbon: Check the Highlights 📷🌟

Forum|Forum|8 days ago

191

📢 What's New: Platform Release Notes, November 2025 🦃

Forum|Forum|4 days ago

70

🎧 New Episode: MTTR and Beyond

Forum|Forum|11 days ago

60

Resources + On-Demand: Building Resilient On-Call Operations for the Holiday Season

Forum|Forum|12 days ago

271

Customer Love Sprint 💚

Shipping 150+ Improvements Requested by Users

The Internet Blinked

How PagerDuty Stayed Resilient During the October 20 Outage

More Power, More Value

New Professional & Business Pricing Packaging

Opsgenie to PagerDuty

Welcome to Your Migration Journey

What's Going On in the Community?

Recently active
Categories
Help others

xamiciCommunity Manager

Get Involved

SREday Lisbon: Check the Highlights 📷🌟

Hi community,Yesterday we hosted at PagerDuty Portugal offices the 1️⃣st SREday Lisbon with incredible speakers and an engaged crowd!🌟 Check out event’s post cards and a watch a quick recap video to get a vibe of it! 🌟 Speaking Sessions: Keynote: T

191

1 day ago

C

Christian VanderZielNew Member

Ask a product question

ServiceNow 7 extension and webhook v3 compatibility

We use the ServiceNow V7 integration in production. It works fine, but we want to move to the generic V3 webhook. We have a lot of services on V7, so the plan was to switch just a few to V3 first and handle the rest later.In our test environment, whe

CalebTeBokkelNew Member

Ask a product question

Mobile App Regression: Swipe-to-Resolve Now Requires Confirmation (Adds Extra Step)

I’m noticing a recent change in the mobile app where resolving an incident via swipe now requires an extra confirmation tap. Previously, a single swipe action would immediately resolve the incident with no additional interaction.This new flow adds ex

Deepak5400New Member

Ask a product question

repetitive alerts until issue is resolved

My requirement is to repetitive alerts until issue is resolved, for an exmaple, someone in ,y team resolve the issue by mistake but actual issue is not resolved in this casr alert should be triggered in every 5 minutes bcz cloudwatch send only an a

80

D

2 days ago

PączekNew Member

Ask a product question

Rundeck "Change the Target Nodes" issue

I'm struggling with a job in Rundeck that includes an Ansible script, and I'm a bit confused about the node selection behavior.Is it possible to prevent a job from running on all nodes when “Change the Target Nodes” is unchecked? It feels contradicto

111

M

3 days ago

xamiciCommunity Manager

Announcements

📢 What's New: Platform Release Notes, November 2025 🦃

Holiday season has officially arrived, and with it comes PagerDuty's latest product innovations. We’ve delivered on many user-requested features and powerful AI agents to automate and reduce toil during your busiest time of year. Check what’s new in

70

4 days ago

W

wondruschNew Member

Ask a product question

Atlassian Bitbucket Pipeline integration broken

Hi!I have setup the Bitbucket integration on one of my services follwing this guide: https://support.pagerduty.com/main/docs/bitbucketHowever no incidents get created ever. Is there anything i have to consider that is not mentioned inside this guide

341

10 days ago

xamiciCommunity Manager

Announcements

🎧 New Episode: MTTR and Beyond

You’ve probably heard of MTTR. That alone is a big reason why it comes up in discussions about improving incident response. But is MTTR the correct metric? Is it enough? There’s plenty to debate about MTTR. Rich joins Mandi to talk through some of wh

60

11 days ago

xamiciCommunity Manager

Get Involved

Resources + On-Demand: Building Resilient On-Call Operations for the Holiday Season

Retail’s make-or-break season is here. Downtime isn’t an option. Watch our webinar Building Resilient On-Call Operations for the Holiday Season, and see how top teams stay calm, fast, and reliable when traffic spikes. Sr. Developer Advocate Mandi Wal

271

12 days ago

A

awkNew Member

Ask a product question

Rundeck 5.16.0 Version Kill tracked processes after execution on specific command

Hello, is there a way to "Kill tracked processes after execution" the PID child when i kill a job that running for a specific command(Not a job)?

341

M

12 days ago

PagerDuty

Ask product questions, access official documentation, give feedback and suggest new features

Ask a product question

425 topics

Commons Corner

Introduce yourself to the community, keep up with all things community and PagerDuty, share tech-related jokes and celebrate outstanding community members

Announcements

111 topics

Introductions

6 topics

Get Involved

25 topics

PagerDuty On Tour

2 topics

Community Spotlight

8 topics

PagerDuty University

11 topics

Ops.lol

10 topics

Starting with PagerDuty

Onboarding materials and best practices for new PagerDuty users, admins and managers

About the Community

4 topics

How-tos & Best Practices

8 topics

C

Christian VanderZielNew Member

Ask a product question

ServiceNow 7 extension and webhook v3 compatibility

We use the ServiceNow V7 integration in production. It works fine, but we want to move to the generic V3 webhook. We have a lot of services on V7, so the plan was to switch just a few to V3 first and handle the rest later.In our test environment, whe

CalebTeBokkelNew Member

Ask a product question

Mobile App Regression: Swipe-to-Resolve Now Requires Confirmation (Adds Extra Step)

I’m noticing a recent change in the mobile app where resolving an incident via swipe now requires an extra confirmation tap. Previously, a single swipe action would immediately resolve the incident with no additional interaction.This new flow adds ex

Deepak5400New Member

Ask a product question

repetitive alerts until issue is resolved

My requirement is to repetitive alerts until issue is resolved, for an exmaple, someone in ,y team resolve the issue by mistake but actual issue is not resolved in this casr alert should be triggered in every 5 minutes bcz cloudwatch send only an a

80

D

2 days ago

PączekNew Member

Ask a product question

Rundeck "Change the Target Nodes" issue

I'm struggling with a job in Rundeck that includes an Ansible script, and I'm a bit confused about the node selection behavior.Is it possible to prevent a job from running on all nodes when “Change the Target Nodes” is unchecked? It feels contradicto

wondruschNew Member

Ask a product question

Atlassian Bitbucket Pipeline integration broken

Hi!I have setup the Bitbucket integration on one of my services follwing this guide: https://support.pagerduty.com/main/docs/bitbucketHowever no incidents get created ever. Is there anything i have to consider that is not mentioned inside this guide

341

10 days ago

M

Mya KingDutonian

Ask a product question

Intelligent Override Management with PagerDuty's Shift Agent

Use the Shift Agent to Save Minutes on Overrides in SlackThe Shift Agent can automatically detect on-call conflicts, find coverage with agentic teammate recommendations, and complete overrides all with two clicks in chat. PagerDuty’s Shift Agent in S

180

M

26 days ago

Demitri MorganDutonian

Get Involved

New python-pagerduty release: 2.0.0

Our open-source API client for Python has now been refactored from a monolithic one-file module into a multi-file module. This change is being made to fulfill a need for long-term maintainability and improved readability. This new release does not ad

2270

7 months ago