Commons Corner

We are excited to announce that the details for PagerDuty on Tour San Francisco are officially locked in!Mark your calendars for a full day of connection, learning, and innovation as we explore the path to autonomous operations.📍 The DetailsDate: May 13, 2026 Venue: The Mint (88 5th St, San Francisco, CA)🎤 Speaker LineupGet ready to hear from industry leaders and PagerDuty executives, including:Jennifer Tejada (CEO, PagerDuty) David Williams (SVP Product Development,  PagerDuty)Rukmini Reddy (SVP Engineering, PagerDuty) Customer Speakers from Intuit, Twilio, Clover, UWM, and Arize AI sharing real-world stories on AI-powered incident management and automation🛠️ Hands-on WorkshopsKick off the d

Just launched a PD on PD section in the Ops Guides that might be useful if you're looking to get more out of PagerDuty (or convincing your team to adopt better practices)!  We documented how we actually use PagerDuty internally at PagerDuty — the good, the bad, and the "oh that's how they do it" moments. There are 10+ real stories covering different use cases, plus a bunch of best practices we've learned in the process.When folks ask us "okay but how do you use it?" — it turns out we have a lot to share that is useful for others trying to level up their incident response game or just looking for ideas.  Feel free to reply with any questions!

We are counting down the days until we see you in person. The PagerDuty On Tour series is moving fast, and we have some massive updates to share with you today:🇦🇺 Sydney & 🇬🇧 London: The lineup just got even better. We’ve officially confirmed a new wave of incredible speakers for both cities! Get ready for deep dives into operational maturity and real-world incident response stories. Check the updated agendas: London | Sydney🇯🇵 Tokyo: Konnichiwa! Our official landing page is LIVE. Head over now to see what we have planned for our Japanese community and secure your spot.🌉

Hi everyone — Maria here 👋I recently joined PagerDuty as a Community Program Manager and wanted to properly introduce myself.Before joining PD, I spent most of my career designing developer programs across open source, Web3, and space-tech communities. That mostly meant running hackathons, education tracks, and experimentation programs that help devs explore new tools, share feedback, and build cool integrations.PagerDuty’s developer and community ecosystem is still evolving, which honestly makes it a very exciting space to join. B2B developer communities often look very different from open-source ones – devs are usually balancing community engagement with their day jobs, which changes what feels valuable, fun, or realistic to participate in.I’m curious to learn from you:👉 What kinds of developer programs feel genuinely useful or enjoyable to you?👉 What formats feel exciting vs. what feels like extra work?Some examples I’ve worked w

Hi everyone 👋We use PagerDuty daily at our company, and it’s become a core part of how we run on-call and incident response. One thing we felt was missing, though, was an easy way to visualize key PagerDuty information on a large, always-on screen — for example in a hallway, NOC, or team area.So I ended up building exactly that.I’ve added a PagerDuty integration to my open-source tool RepoSquirrel, which can display things like: Number of open incidents High-level PagerDuty status Other at-a-glance information suitable for kiosk / wallboard use Project repo:https://github.com/reposquirrel/reposquirrelI’ve also written a short page describing the PagerDuty integration and the intended use case:

Thanks for joining us at our live conversation with Spotify Backstage to discuss the new PagerDuty plugin. We weren’t able to answer all your questions live, so we’re adding all the Q&A to this thread for your convenience. Feel free to ask additional questions below! Question 1: Do we have the full scale service maps coming across from backstage to PagerDuty for better service support framework & health & impact view of dependent services? Answer: We have Backstage integrated with PagerDuty, syncing our service dependency maps to power Service Graph and impact chains.  Not a full “all-things” topology im

The interactive morning workshop tracks for PagerDuty On Tour Sydney are officially out! Check out the lineup:🧪 Transforming Incident Management with AI OperationsFor Incident Responders, NOC Engineers and IT Operations TeamsDuration: 2.5 hoursDrowning in alerts? Struggling to separate critical signals from background noise? Your team deserves better than alert fatigue and endless manual triage. Discover how PagerDuty's AI-powered operations can transform your incident management—reducing noise by up to 90% and centralizing context so your team can focus on what truly matters.Topics:Intelligent Noise Reduction & Alert Correlation AI-Driven Context Gathering & Enrichment Centralized Incident Triage

The interactive morning workshop tracks for PagerDuty On Tour London are officially out! Check out the lineup: 🧪 Lab 1: AIOps Revolution Bootcamp: From Reactive to Proactive Incident ManagementIdeal for SREs, Incident Responders, Operations Managers, Platform Engineers, and DevOps TeamsDuration: 2.5 hoursTired of firefighting incidents instead of preventing them? Struggling with alert fatigue, high MTTR, and on-call burnout? It's time to break the cycle of reactive chaos. Discover how PagerDuty's cutting-edge AIOps capabilities can transform your incident management—reducing alert noise by up to 83% and enabling autonomous diagnostics so your team can shift from reactive firefighting to proactive incident prevention.Top

Great news for Microsoft Teams users: you can now use Scribe Agent and leverage its intelligent incident scribing capabilities! No more scattered notes and less lost context while managing a crisis. Scribe Agent automatically joins your Microsoft Teams meeting, transcribing critical details right in your incident chat. With Scribe Agent, you can:Get real-time transcripts and smart summaries of incident meetings Receive context-aware status update drafts Quickly catch up on incidents with comprehensive summaries shared as soon as the meeting ends—and import them into post-incident reviews