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Question

Anyone having trouble reaching Pagerduty teams in order to downsize your subscription?

  • September 30, 2026
  • 0 replies
  • 11 views

Hello community, 

I’m trying to get in touch with my PagerDuty account manager (of whom I don’t have any contact information). I simply want to downgrade my subscription, as I’m paying too much for the users I have.

I’ve reached out many times over the last weeks, but I don’t get any response whatsoever. I hope to find some help via this way, as I’ve tried the specified channels but got nowhere with it.

 

Anyone have the same experience, and if so, any tips on how to resolve?

 

Thanks a lot!