Linking business services to technical services using terraform

Hello @obi nwagu! Thanks for reaching out.

I have looked into the documentation for Business Service and Technical Service and I don’t see a way to do that in Terraform. But I might be missing something.

@josé antonio reyes can you help us understand if it is possible to use Terraform to link Technical Services to a Business Service? Thanks in advance!

Hey @tiago barbosa and @obi nwagu

Yeap! You can configure your Business Service dependencies topology using Terraform through use of the pagerduty_service_dependency resource, like follows…

# Assuming this is an actual Business Service you already have configured in
# you PagerDuty environment
data "pagerduty_business_service" "bs" {
  name = "Your Business Case"
}

# In the other hand, these are the Technical Service You want to configure as
# supporting Services for you Business Case.
data "pagerduty_service" "foo" {
  name = "foo"
}
data "pagerduty_service" "bar" {
  name = "bar"
}
data "pagerduty_service" "baz" {
  name = "baz"
}
data "pagerduty_service" "foobar" {
  name = "foobar"
}


resource "pagerduty_service_dependency" "bs_foo" {
  dependency {
    dependent_service {
      id   = data.pagerduty_business_service.bs.id
      type = "business_service"
    }
    supporting_service {
      id   = data.pagerduty_service.foo.id
      type = data.pagerduty_service.foo.type
    }
  }
}
resource "pagerduty_service_dependency" "bs_bar" {
  dependency {
    dependent_service {
      id   = data.pagerduty_business_service.bs.id
      type = "business_service"
    }
    supporting_service {
      id   = data.pagerduty_service.bar.id
      type = data.pagerduty_service.bar.type
    }
  }
}

# This is the same, but dynamic using a local variable, which can help you to
# reduce code redundancy
locals {
  srv_refs = [
    data.pagerduty_service.foo.id,
    data.pagerduty_service.bar.id,
    data.pagerduty_service.baz.id,
    data.pagerduty_service.foobar.id,
  ]
}

resource "pagerduty_service_dependency" "bs_tech_deps" {
  for_each = local.srv_refs

  dependency {
    dependent_service {
      id   = data.pagerduty_business_service.bs.id
      type = "business_service"
    }
    supporting_service {
      id   = each.value
      type = "service"
    }
  }
}

Same logic applies for dependencies between Technical services.

Great! I thought this would only apply to Technical Services. It is clear now. Thanks @josé antonio reyes!

@obi nwagu does this answer your question?