Skip to main content

Hi,


I’m trying to setup a 2 way connection to my sentinel instance from PD. I have set up the connection from Sentinel to PD and I can create incidents with the API.


In order to sync back to Sentinel I’m using the webhooks. But I’m having trouble in providing a reference point for Sentinel to understand which Incident needs updating given the HTTP info that PD send to Sentinel.


I have two main questions;



  • List item

    Is there a way to create a custom field, so I can populate it with the Sentinel Incident reference ID?

    Can that ID be send back to Sentinel in the payload of a webhook?

Hey, did you ever figure this out as i’m in the position where I’m trying to do the same. Ideally i’d like to be able to at least acknowledge and resolve incidents from pagerduty though doing it from the ms teams chat bot would be even better.

Reply


Terms & ConditionsCookie settings