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PagerDuty API - Get incident CUSTOM DETAILS

  • June 15, 2023
  • 2 replies
  • 255 views
R

We are using the PagerDuty APIs to get all incidents and single incidents successfully. What we need now is to be able to load CUSTOM DETAILS. I have tried using the include[] query parameter on some requests and have looked at the log entries API as well but still cannot figure out how to load this data? Can you provide a simple working example? I have seen other posts similar, but have not seen a working example yet.

    2 replies

    P

    Hi Raney

    The /incidents/ endpoint is a 1 or all sort of thing. There’s no way to get a group of incidents based on a list in the same way there is to, for example, get a list of incidents based on a group of teams using the team_ids[] array option.

    The custom_details are part of the alert objects, you’ll have to dig into each incident to uncover them. An individual incident can potentially have a large number of alerts grouped under it, and they aren’t combined into the incident object itself. Currently there isn’t a way to request to include all of the alert objects when querying incidents.

    R
    • Raney Eden
    • Author
    • June 16, 2023

    That was what my conclusion was as well, but thank you for validating this. We were able to use the team_id[] parameter just fine. It would be great if we had some more query parameter options to filter by statuses, etc. but I understand this is not available yet. Thanks again.

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