💫 Early Access for ‘PD-Advance- Shift Agent (aka Intelligent Override Management)’ will begin Mid May! 💫
💫 Early Access for ‘PD-Advance- Shift Agent(aka Intelligent Override Management)’ will begin Mid May! 💫💚 Open to all Incident Managent customers. 💚Please sign up here! Feature Details: Responders use PagerDuty's override functionality to update on-call schedules based on responders unavailability. Manual Overrides are time consuming due to requiring multiple manual steps, collaborators, and conversation to complete across different surfaces. Furthermore, On-call shifts are the last thing on a responder's mind when preparing to be out of office. Thus creating risk for missed management.With the PagerDuty’s Agentic AI functionality, the Shift Agent will take the toil out of override management. With the Shift Agent, PagerDuty will consume Responders vacation/out of office (OOO) from manual input, APIs, and calendar/HR Integrations - Integration Release Dates: Google Calendar in July and Workday in November If an OOO conflicts with a responder’s on-call schedule, PagerDuty will noti
