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Announcements

Keep up with all things community and PagerDuty

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81 Topics
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MegaDrive68kCommunity Manager
posted in Announcements
Rundeck Version 5.8 is live!

Rundeck 5.8 is ready! Check out new updates and enhancements:Dynamic Cluster Discovery  Description: New EKS (AWS), AKS (Azure), and GKE (Google) resource-model plugins automatically discover new clusters and add the clusters as nodes to the inventory.Customer Value: This reduces manual effort, minimizes errors, and accelerates the deployment of infrastructure changes, enabling teams to scale efficiently. Cloud Provider Authentication Description: AWS, Azure, and GCP provide a mechanism to retrieve the Kubernetes auth through API’s. New Job step plugins can use the cloud provider credentials to retrieve the necessary k8s authentication to communicate with the clusters.Customer Value: Teams save time by avoiding manual credential management, improving productivity, speeding up time-to-value, and ensuring compliance. Multi-Cluster Optimization Description: Empowers teams to scale their operations effortlessly across multiple clusters. Clusters are now added as nodes to the inventory, so

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M
xamici
xamiciCommunity Manager
published in Announcements
🎧 New Episode: Welcome Daniel!

This week, Mandi (mwalls) talks to our newest Dev Advocate, Daniel Afonso (danieljcafonso). Daniel joins our team in Portugal.Daniel Afonso is a Senior Developer Advocate at PagerDuty, SolidJS DX team member, Instructor at Egghead.io, and Author of State Management with React Query. Daniel has a full-stack background, having worked with different languages and frameworks on various projects from IoT to Fraud Detection. He is passionate about learning and teaching and has spoken at multiple conferences around the world about topics he loves. In his free time, when he’s not learning new technologies or writing about them, he’s probably reading comics or watching superhero movies and shows.  🎧 Listen on Page it to the Limit or in your favorite podcast app: Spotify | Apple | Pandora | Pocket Casts 🎧 Page It to the Limit is a podcast that focuses on what it means to operate software in production. Hosted by the PagerDuty Community Team, we cover the leading practices used in the software

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xamici
PagerDuty Community Team
PagerDuty Community TeamCommunity Manager
published in Announcements
New Product Tour: Guided Remediation Tour in Slack

This interactive tour will guide you through essential PagerDuty features, so you can handle incidents seamlessly within your team’s preferred communication platform.💡This tour highlights:🔹 Using slash commands to take action on an incident🔹 Triaging and conducting a post-incident review with PagerDuty Advance🔹Managing an incident and collaborating with responders directly Slack 📍 Why it matters:Save time, reduce friction, and enhance collaboration by keeping all incident management actions right in Slack!👀 Take the Tour Now:Guided Remediation in Slack 

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PagerDuty Community Team
xamici
xamiciCommunity Manager
published in Announcements
📢 What's New: Platform Release Notes, November 2024 📙News

We're excited to announce PagerDuty’s November 2024 Platform Releases with a series of new features and improvements designed to enhance your incident management experience with PagerDuty. Check them out:Manage incidents end-to-end from the chat with new Slack features! Intelligent Alert Grouping with Advanced Options is now Generally Available! Noise Reduction Home Page Now Available for Early Access Start a Post-incident Review with a genAI summary directly from chat with PagerDuty Advance EOL for Event Rules on January 31, 2025 

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xamici
PagerDuty Community Team
PagerDuty Community TeamCommunity Manager
published in Announcements
Manage Incidents End-to-End from the Chat with New Slack Features!News

Explore a revamped PagerDuty Slack experience, built to streamline incident management in chat, reducing costs and risks in response coordination and communication. New capabilities include:➡️ The ability to create public or private Slack channels exclusively dedicated to one incident, and link up to 3 notification channels to keep dedicated channels uncluttered➡️ The ability to trigger *any* incident action with simple slash commands➡️ Intuitive and interactive help commands (/pd or /pd help) that support planned and unplanned work and provide access to the full directory of slash commands, clickable buttons, and recommended actions.   Available from November 26 for all customers using the PagerDuty Slack app. Learn more here 👈

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PagerDuty Community Team
xamici
xamiciCommunity Manager
published in Announcements
📖 Chaos to Control: 3 Steps for Automating Incident ManagementNews

For many teams, implementing end-to-end automation in one go is too much abrupt change. A "crawl, walk, run" philosophy is better. For maximum value, automation should be embedded throughout the incident life cycle — all the way from an incoming event signal to final resolution and learning. But for many teams, implementing end-to-end automation in one go is too much abrupt change. By Joseph Mandros, Product Marketing Manager at PagerDuty. Read more ➡️ The New Stack 

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xamici
xamici
xamiciCommunity Manager
published in Announcements
🎧 New Episode: EBPF and the Observability Landscape With Shahar Azulay

This week, Groundcover CEO and Co-Founder Shahar Azulay joins us to talk eBPF and what’s next in observability.Shahar Azulay, CEO and Co-Founder of groundcover, the company reinventing the cloud-native application performance monitoring domain with eBPF, is a serial R&D leader. Shahar brings experience in the world of cybersecurity and machine learning having worked as a leader in companies such as Apple, DayTwo, and Cymotive Technologies. Shahar spent many years in the Cyber division at the Israeli Prime Minister’s Office and holds three degrees in Physics, Electrical Engineering and Computer Science from the Technion Israel Institute of Technology as well as Tel Aviv University. Shahar strives to use technological learnings from this rich background and bring it to today’s cloud native battlefield in the sharpest, most innovative form to make the world of dev a better place.Listen now: https://www.pageittothelimit.com/epbf-with-shahar-azulay/ 🎧 Listen on Page it to the Limit or

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xamici
M
Mya KingDutonian
posted in Announcements
Sign up For Service Reassignment Early Access

💫 Early Access for ‘Service Reassignment(aka Changing an Incident’s Service)’ will begin in December! 💫💚 Open to all Incident Management customers. 💚Please sign up here! Feature Details: Reporters and Responders, rely on PagerDuty’s detection and mobilization routing to ensure the incident’s remediation can begin quickly. When an incident is created on the wrong service, PagerDuty will unblock mitigation by allowing incident responders: To change the incident's service to the correct service,  To determine what information (i.e. Incident Users, Tasks, Incident Roles, Custom Fields, etc.) is relevant to an incident. Lastly, PagerDuty will automatically loop in the new service's on-call response team. Furthermore, CSOps and ITSM integrations (i.e. Service Now, Sales Force) that work better with PagerDuty, will use service reassignment to ensure ticket details are properly aligned with Incident resolution and documentation.Customer Value: This ensures the right data is captured and in

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M
xamici
xamiciCommunity Manager
published in Announcements
☸️ Headed to KubeCon NAM? See Where You Can Find PagerDuty!

The largest conference in the cloud-native and Kubernetes ecosystem is around the corner!Headed to KubeCon in Salt Lake City? Check out some opportunities to engage with PagerDuty and share the Pagey love 💚👉 November 12: Meet the Rundeck by PagerDuty team and fellow open-source automation experts and enthusiasts at our Happy Hour and Meetup! Learn how to create a culture of automation in your organization, exchange ideas, enjoy refreshments and get some PagerDuty swag! 🎉 What: Rundeck by PagerDuty Meetup in Salt Lake City📅 When: November 12, 2024, 5:00 PM - 7:00 PM (Mountain Time)📍 Where: 145 Pierpont Ave, Salt Lake City, UT 84101 (next door to Sky SLC)✅ Learn more and register here👉 November 13-15: Visit booth #R15 and chat with the PagerDuty team! Main event location: Salt Palace Convention Center - Salt Lake City, Utah.We also listed some cool events from PagerDuty partners happening during KubeCon NAM:Boost Developer Productivity: Streamlining Generative AI with Elastic and A

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xamici
xamici
xamiciCommunity Manager
published in Announcements
📢 What's New: Platform Release Notes, October 2024 📗

Check out the latest features and improvements in PagerDuty’s October 2024 Platform Releases.Here’s a quick look at what’s new:New Incident Workflow Action: Create Post-incident Review Event Orchestration External Data Variables now in Early Access! Terraform support now available for all Alert Grouping Settings APIs Sync PagerDuty notes and ServiceNow case work notes New PagerDuty Advance features in Early Access—including Microsoft Teams support End of Life for Event Rules Coming January 2025➡️ Check out the full release notes for all the details!

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xamici
xamici
xamiciCommunity Manager
published in Announcements
Meetup: Rundeck by PagerDuty in Salt Lake City

Joining KubeCon in Salt Lake City? Meet the Rundeck by PagerDuty team and open-source automation experts and enthusiasts at a happy-hour informal gathering during KubeCon, November 12th.Learn how to create a culture of automation in your organization, exchange ideas, enjoy small bites & drinks and get some cool PagerDuty swag!  Agenda 5:00 pm: Check-in, networking, appetizers + drinks, PagerDuty swag 6:00 pm: PD Automation Library + New Plugins, with Joey Mandros, Product Marketing Manager @ PagerDuty 6:10 pm: Product demo - Automation actions in PagerDuty, Rundeck AI generated jobs, with Joshua Knapp, Automation Specialist @ PagerDuty 6:30pm: Guest talk: MTTS - Sleep more, slog less with automated cloud native o11y platforms, with Eric D. Schabell, Director Technical Marketing & Evangelism @ Chronosphere 7:00pm: Event concludes Why attend? Enjoy small bites & drinks and get some cool PagerDuty swag. Meet more Automation enthusiasts experts and exchange ideas. Watch e

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xamici
xamici
xamiciCommunity Manager
published in Announcements
🎧 New Episode: Welcome Sid!News

This week we chat with our newest Developer Advocate, Sid Verma (@sverma)!Sid Verma is a Developer Advocate at PagerDuty, where he helps developers optimize their workflows and implement scalable solutions. With a deep background in observability, DevOps, and enterprise open source technologies, Sid is passionate about empowering teams to innovate and improve their incident management processes. He’s also a tech enthusiast with experience in vector databases, security APIs, and more.  🎧 Listen on Page it to the Limit or in your favorite podcast app: Spotify | Apple | Pandora | Pocket Casts 🎧Page It to the Limit is a podcast that focuses on what it means to operate software in production. Hosted by the PagerDuty Community Team, we cover the leading practices used in the software industry to improve both system reliability and the lives of the people responsible for supporting it.

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xamici
PagerDuty Community Team
PagerDuty Community TeamCommunity Manager
published in Announcements
New Product Tour: Incident Workflows

Discover how Incident Workflows can automate your incident response process, saving time and reducing errors.From creating custom workflows to leveraging templates, you'll learn how to tailor your responses to specific incident types and ensure efficient resolution.Explore triggers, actions, and logic to build powerful, automated workflows that optimize your team's efficiency!*Some features shown in this tour are available on select plans. 👉 Take the tour 

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PagerDuty Community Team
lupimiguel
lupimiguelCommunity Manager
posted in Announcements
✨ PagerDuty's New Features: A Game-Changer for Ops Teams?

Hello fellow platform engineers!I wanted to give you all a heads up about some game-changing innovations coming to the PagerDuty Operations Cloud. As we all know, in our increasingly complex digital landscape, operational resilience is more critical than ever. These new enhancements are designed to help us build that resilience and reduce the impact of those dreaded unplanned outages.🚀 What's Coming:New features to automate processes across the entire incident management lifecycle Tools to streamline operations and protect customer experience Capabilities to mitigate the risk of operational failureThese innovations aim to transform how we handle incident management, modernize our operations centers, and standardize automation practices. In today's world, where a single outage can significantly impact a company's reputation and bottom line, these tools could be a real game-changer for our teams.🎥 Webinar: "Build Resilient Operations to Help Future-Proof Your Business"To dive deeper in

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lupimiguel
xamici
xamiciCommunity Manager
published in Announcements
Runbook Automation and Rundeck Release Notes v5.6. Watch On-Demand!News

Join us to find out what's new in PagerDuty Runbook Automation and Rundeck by PagerDuty. Product managers @Forrest Evans and Jake Cohen will walks through the highlights of this release.  🚀 Check Out Rundeck by PagerDuty Release Notes 📣 Shout out to the community contributors that helped building the product! Matthias (palto42) @Rui Melo Amaro  (rmeloamaro) @Bruno Dias  (brmdias) Gastón Urbina (urbinet) Victor de Jong (victordejong) Adam Barrand (abarrand)Wanna contribute? Head to GitHub rundeck/docs and send your pull request! 

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xamici
xamiciCommunity Manager
published in Announcements
📢 What's New: Platform Release Notes, September 2024 📗News

Exciting updates are here! 🚀 Dive into the latest features and enhancements from PagerDuty’s September 2024 Platform Releases.Here’s a quick look at what’s new:Jeli API Update to support Security Teams Our AIOps Content-Based Alert Grouping now supports email alerts End of Life for Event Rules Coming January 2025 ➡️ Check out the full release notes for all the details!

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xamici
PagerDuty Community Team
PagerDuty Community TeamCommunity Manager
posted in Announcements
New Episode: Wing's Take on Cloud Development With Elad Ben-Israel

Cloud development can be tricky. It needs many different skills related to both infrastructure and software. Here’s where Wing comes in. It combines infrastructure and runtime code in one language. This helps developers stay focused and creative. The result? Faster, safer, and better software. Join us to see what makes Wing’s way of doing things special. 🎙️ Listen now: Wing’s Take on Cloud Development With Elad Ben-Israel 💭 What you think about this episode? What you wanna hear at next shows? Wanna participate or know someone who’d be a great guest? Share your ideas with us!

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PagerDuty Community Team
PagerDuty Community Team
PagerDuty Community TeamCommunity Manager
posted in Announcements
The role of psychological safety in incident response

Incidents impacting your customer and user-facing services can be stressful, both for the responders on your team who are working on a resolution, and for the other stakeholders in your business. For teams to solve incidents quickly and effectively, responders need to be able to trust each other and stakeholders have to trust the responders. This level of trust is hard to cultivate if your organization doesn’t have a significant amount of psychological safety. Mandi Walls, DevOps Advocate @ PagerDuty 📖 Read on PagerDuty Blog: The role of psychological safety in incident response

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PagerDuty Community Team
PagerDuty Community Team
PagerDuty Community TeamCommunity Manager
posted in Announcements
Check Out the Latest Version of PagerDuty Plugin for Backstage

DevOps Advocate and PagerDuty Plugin for Backstage maintainer Tiago Barbosa (@tiago barbosa) rolled out the new version of the plugin that offers support for the new Backstage backend system. The latest update includes: 🆕 Support for new Backstage backend system ⚙️ Seamless configuration for both backend systems 👨‍💻 Less code required 🚀 Easy backend package updates Watch the video and learn more: Check out the docs

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PagerDuty Community Team
PagerDuty Community Team
PagerDuty Community TeamCommunity Manager
posted in Announcements
3 Reasons Tech Execs Are Slowing Down GenAI Projects

DevOps Advocate Mandi Walls (@mandi walls) explains why tech executives are slowing down their GenAI projects, highlighting data from PagerDuty’s recent GenAI study. “There’s a growing awareness of the risks involved in the unmanaged use of GenAI and the need to find trusted partners and solutions in this fast-emerging landscape.” 📖 Read on The New Stack: 3 Reasons Tech Execs Are Slowing Down GenAI Projects

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PagerDuty Community Team
PagerDuty Community Team
PagerDuty Community TeamCommunity Manager
posted in Announcements
OOPS Meetup: Can We Fix Incidents with Automation?

Fixing incidents more quickly with automation is attractive, as it equates to shorter recovery time and less dependency on human actors. However, it brings considerable risk and security challenges when dealing with complex incidents. How far can we automate incident response without adding too much risk? Join to discuss how automation and human expertise might need to work together more effectively! 📍Red Hat Offices, Peninsular House, 30-36 Monument St., London 🗓️ 18 April 2024 Agenda: ⏰ 18:00 — Doors open for networking with pizza ⏰ 19:00-20:00 — Introduction followed by Panel discussion ⏰ 20:00-20:30 — Networking with drinks Speakers: 📌 Justyn Roberts (PagerDuty) 📌 Har-Inder Chandan (Virgin Atlantic) 📌 Lyubomira Dimitrova (Onfido) 📌 Marilyn Kruger (IG) Automation is a fundamental aspect of the IT industry, transforming repeatable tasks into coded processes for efficiency and consistency. But how does

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PagerDuty Community Team
PagerDuty Community Team
PagerDuty Community TeamCommunity Manager
posted in Announcements
PagerDuty On Tour Is Coming to a City Near You!

All eyes are on technical leadership to modernize, transform, and future-proof your organization. Join us and discover new tactics and best practices to help your teams operate efficiently at scale, grow and protect revenue, and mitigate the risk of significant operational failure. Don’t miss this opportunity to connect with leaders from across industries, so you can stay at the forefront of innovation in 2024. PagerDuty On Tour is a series of events in five cities around the world. Each event will be an afternoon of live, in-person connection and knowledge sharing—with keynotes from executives and featured customers, product updates and deep-dives, and networking opportunities with peers, experts, and industry leaders. Who should attend? Anyone who wants to hear the latest best practices and expert insights on critical operations work. We’ll be going deep with tactics and frameworks to help teams operate efficiently at scale, grow and protect revenue, and mitigate the risk of signific

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PagerDuty Community Team
PagerDuty Community Team
PagerDuty Community TeamCommunity Manager
posted in Announcements
Build More Resilient Operations with PagerDuty Incident Management

We’re excited to launch the Enterprise plan for Incident Management. As part of the PagerDuty Operations Cloud, this new product provides our customers with a unified platform that manages incidents from start to finish. Read more on PagerDuty Blog: Build More Resilient Operations with PagerDuty Incident Management

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PagerDuty Community Team
PagerDuty Community Team
PagerDuty Community TeamCommunity Manager
posted in Announcements
Watch on-demand: Rundeck by PagerDuty EMEA OSS Community

If you haven’t had the opportunity to participate in the #6 Virtual Meetup: Rundeck by PagerDuty EMEA OSS Community, now you can watch the success stories from Ryanair and HBPS Consulting whenever you want: Part 1 - Customer Success Story: Hans Erasmus (Director @ HBPS Consulting) Part 2 - Customer Success Story: Diego Infiesta (IT Infrastructure Manager @ Ryanair) Part 3 - PagerDuty Session: James Pickles (Solutions Consultant @ PagerDuty)

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PagerDuty Community Team
PagerDuty Community Team
PagerDuty Community TeamCommunity Manager
posted in Announcements
📔 Platform Release Notes - March

Check out March’s Platform Release Notes New Enterprise plan for PagerDuty Incident Management 💭 Excited about the updates/new functionalities? Share your thoughts with us!

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