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arijitnahaNew Member

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Pagerduty Incident Auto Resolve with Solarwinds Alert

Hi,I am testing Pagerduty with SolarWinds. Now, I have used Global orchestration via Email key to send all alerts to pagerduty. Now, when any device went down and came back up those events I can see in Pagerduty and for down it is creating the incident. But how to auto resolve that incident when Pagerduty receives the node up alert. I see pagerduty receives the node up alert but it is not auto resolving the incident. Kindly help. Thanks!

MegaDrive68kCommunity Manager

Rundeck / Runbook Automation 5.13 is here!

Version 5.13.0 is here! This release introduces two powerful new plugins: the ROI Summary Plugin to quantify the financial impact of your automation initiatives, and the Job Metrics Plugin to visualize execution patterns and performance trends across your Rundeck environment. This version also includes important security patches and bug fixes. Read the full release notes for more information. Watch our recent livestream recording to hear directly from our product managers about this release. Make sure to register for our upcoming webinar "Unleashing Enterprise-Wide Automation with Ansible® + Rundeck."

MegaDrive68kCommunity Manager

😎 Summer Edition: Rundeck by PagerDuty Virtual Meetups!

Join us to learn more about automation at one of the upcoming Rundeck by PagerDuty Meetups, informal 1-hour virtual events where folks who work and build with Rundeck by PagerDuty open-source software get together to share automation stories and use cases. Upcoming sessions: [North-America] 🗓️ Wednesday, July 30th, 2025: 9 AM PDT | 12 PM EDT[Asia-Pacific] 🗓️ Thursday, July 31, 2025: 2:30 PM AEST[EMEA] 🗓️ Wednesday, August 6th, 2025: 1 PM GMTWhy attend?➡️ Connect with fellow Rundeck by PagerDuty enthusiasts and power users in an informal, collaborative setting.➡️ Learn practical automation tips, best practices, and get to know new features directly from the Rundeck by PagerDuty team.➡️ Get your questions answered by the Rundeck by PagerDuty team and the community while discovering creative ways to use the OSS Runbook Automation platform.Pick your chapter and register today!

xamiciCommunity Manager

🎧 New Episode: Alert Fatigue With Boaz Barzel

Alert fatigue can happen to anyone working in environments with a lot of signals from different sources. In security, teams are dealing with potential threats reported by tools running across the organization. Dealing with all the alerts, whether they are positive, negative, false positives, false negatives, is a lot of mental stress and requires cognitive capacity that can be depleated. In this episode, we speak with Boaz Barzel, Field CTO at OX Security, about his research on the subject.Boaz Barzel is the Field CTO at OX Security, specializing in bridging the gap between security, technology, and business. By making tech makes sense, Boaz is aligning product innovation with the real-world needs of customers and is known for transforming complex security challenges into strategic business advantages. With extensive expertise in application security and product innovation, he ensures security solutions are not just reactive but proactively address emerging threats.Boaz is helping orga

xamiciCommunity Manager

Watch On-Demand: Demo Roundups! Meet the PagerDuty AI Agents

Welcome to the future of operations, where people and agents manage critical work together, driving productivity and efficiency. Learn how PagerDuty’s AI agents can supercharge teams, by autonomously handling repetitive tasks and resolving well-known issues, while surfacing data and insights that augment human expertise for faster resolution and higher operational resilience.🎤 Host: Mandi Walls, Senior Developer Advocate at PagerDuty🎤 Guests: PagerDuty’s Brita Seltzer (Director, Product Management), Débora Cambé (Product Marketing Manager), Jacky Leybman (Principal Product Manager), Julia Nasser (Principal Product Manager), Mya King (Senior Product Manager) 👉 WATCH ON-DEMAND: Demo Roundups! Meet the PagerDuty AI AgentsCheck out some resources shared during the session: Sign up for Early Access to see the AI agents in action Continue learning about our AI Agents See how AI at PagerDuty scales up operational resilience COMMENT BELOW ⬇️ What topics/demos you wanna see in the next Dem

xamiciCommunity Manager

📢 What's New: Platform Release Notes, June 2025 📘

🚀 Check what’s new in PagerDuty and come back to let us know!

sharmaji0007New Member

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Slack Notifications for Grouped Alerts in PagerDuty

Hi everyone,I’m using PagerDuty's Intelligent Alert Grouping / Unified Alert Grouping feature to reduce noise in alert notifications. I’ve configured alerts to be sent to Slack.I understand that when the first alert in a group is triggered, it sends a Slack notification as expected.But I have a question:What happens when additional alerts are grouped into the same incident shortly after? Will Slack send another notification when a second alert is grouped under the same incident? if no then How i will be notified on slack for other alerts from the same group?

kabilanrajasekar_cNew Member

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Fetch more than 10000 incidents from Pagerduty API for Python Automation

HI Everyone, We are currently working on enhancing our incident management automation where we can fetch more than 10000 records into our email reports via Python.Kindly suggest any option or any method for fetching more than 10000 records Thanks Kabilan

xamiciCommunity Manager

🎧 New Episode: Autonomy in Action: Agentic AI

AI used to wait for instructions. Now, it doesn’t always ask. In this opening episode, we explore the rise of agentic AI systems that don’t just respond to input, but take initiative, set goals, and act on their own. We break down what agentic really means, why it’s different from traditional automation, and what kinds of design and trust challenges this shift introduces. Along the way, we look at how this plays out in tools that summarize, schedule, and trigger real-world workflows — and why autonomy sounds good in theory but gets messy fast. Whether you’re building LLM-powered copilots, evaluating autonomous workflows, or just trying to keep your incident response human-aware, this is the groundwork you’ll need for what’s coming next.Sid Verma is a Developer Advocate at PagerDuty, where he helps developers optimize their workflows and implement scalable solutions. With a deep background in observability, DevOps, and enterprise open source technologies, Sid is passionate about empower

JagadishNew Member

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Open Incidents beyond 30 days

Hello, We are currently working on enhancing our incident management automation where we are trying to fetch all the open incidents available in the service however, I could see that the api is returning only the last 30 days of open incidents. We are using the api https://api.pagerduty.com/incidents. Any suggestions how we can retrieve open incidents beyond 30 days. Thanks in advance. Regards,Jagadish

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arijitnahaNew Member

Ask a product question

Pagerduty Incident Auto Resolve with Solarwinds Alert

Hi,I am testing Pagerduty with SolarWinds. Now, I have used Global orchestration via Email key to send all alerts to pagerduty. Now, when any device went down and came back up those events I can see in Pagerduty and for down it is creating the incident. But how to auto resolve that incident when Pagerduty receives the node up alert. I see pagerduty receives the node up alert but it is not auto resolving the incident. Kindly help. Thanks!

Demitri MorganDutonian

New python-pagerduty release: 2.0.0

Our open-source API client for Python has now been refactored from a monolithic one-file module into a multi-file module. This change is being made to fulfill a need for long-term maintainability and improved readability. This new release does not add new features, but aims to make contribution of new features far easier going forward, most notably enabling us to add a py.typed file to enable using typehints in projects (issue #26). More about this release:https://github.com/PagerDuty/python-pagerduty/releases/tag/v2.0.0https://pagerduty.github.io/python-pagerduty/changelog.html

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