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Apart from alerts, all notifications I received from Pageduty is showing redirect urls as it is not like embedded in the anchor word. Simple words it is not HTML card, just plain text.Does anyone faced this?

Using the out of the box Service Now configuration for incident status types, I’d like to know if we can update Pager Duty to have the additional status types (e.g.):On Hold Cancelled

We have one of our Private External StatusPages no longer sending notification emails.  All other pages are sending the notifications without issue.  The email address that sends the notifications is the same for all pages and is not blocked by our domain server.I have reduced the number of subscribers from 259 down to 3, in increments, checking each time if emails were being sent.  No emails have been sent out.  The confirmation of subscription emails when you add a subscriber are going out for the page though. It was working ok up to 1st December.  Has anyone else had this issue?

We are using the connections configuration for the slack integration  so that incidents get a separate thread in a given channel for a given service.Using the pagerduty api and the slack integration,  I am trying to determine which slack thread a given incident is being tracked in.   I looked at notification channels, but when I query the API get no data back for an incident that should have a thread.   I also looked at dedicated channels, but we are not using dedicated channels in the configuration, so I figured that was not the right place either.If you have done this before or can point me in the right direction. your help would be appreciated

I have set up my phone and sms, verified them, and sent myself test messages. However, the Onboarding banner still wants me to do this. I have set it up, verified, sent tests, sent tests, and sent tests. But, it doesn’t help.Then, I deleted them, re-added them (phone and sms), verified them, tested them. The tests come through, but the onboarding wizard still says I need to “receive a test notification”. It is the only item left in the onboarding list. Help! How do I get the onboarding wizard to go away?

Hello I was wondering what is the data retention policy for the alert as how long alerts/incidents data is kept in the pagerduty. I couldnt find any settings/config for that or any documentation.  Mehran