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Hi community,Yesterday we hosted at PagerDuty Portugal offices the 1️⃣st SREday Lisbon with incredible speakers and an engaged crowd!🌟 Check out event’s post cards and a watch a quick recap video to get a vibe of it! 🌟   Speaking Sessions: Keynote: The Rise of AI-driven SRE, João Freitas, General Manager and Engineering Lead for AI at PagerDuty Management is a Hard Job. That’s

Retail’s make-or-break season is here. Downtime isn’t an option. Watch our webinar Building Resilient On-Call Operations for the Holiday Season, and see how top teams stay calm, fast, and reliable when traffic spikes. Sr. Developer Advocate Mandi Walls (@mwalls) talks with Madhuri Jakkaraju, Sr. Manager, Software Engineering, and Stevenson Jean-Pierre, Sr. Manager, Software Engineering, about how to forecast coverage and design fair on-call rotations (without burnout), run realistic failure drills before peak days, and more.Plus watch Brian Miller, Principal Product Manager, demo new incident management enhancements. 👀 Watch a sneak peak

An unforgettable night of basketball!  Experience the excitement of Golden State Warriors basketball with us this season. We’re pleased to extend an exclusive invitation to our valued clients to join us for select Warriors home games at the Chase Center. Enjoy an evening of world-class basketball and premium hospitality during this opportunity to connect with our team and fellow guests in a relaxed, engaging atmosphere while cheering on one of the NBA’s most dynamic teams.A limited number of tickets are available for select games throughout the season. Please indicate your preferred dates in the form, and our team will follow up to confirm your attendance.Game Schedule:Sunday 11/9 Indiana PacersFriday 11/21 Portland Trail BlazersWednesday 11/26 Houston RocketsTuesday 12/2 Oklahoma City ThunderMonday 12/22 Orlando MagicSaturday 1/3 Utah JazzSun

We’re lining up speakers for community meetups (both in-person and virtual) and we’d love to feature what you’ve been doing with PagerDuty!Got a quick win, a deep dive, or a hands-on session? This is your moment to share what’s worked (or what you learned). ⚡ Choose the Format:Lightning Talk: 5–10 minutes Short Talk: 15–20 minutes Standard Talk: 30–45 minutes Workshop: 60–90 minutesChoose your preferred time zone for delivering your session, and we’ll do our best to match you with the right meetup.🎤 First-time speaker?We’ve got you! We offer mentorship and feedback on your proposal, plus optional rehearsal support.⚙️ Suggested TopicsBack to Basics: Incident response best practices and lessons learned Building resilient systems and teams Automation and AI in operations SRE, DevOps, and platform engineering

This holiday season, we want to hear from you! Tell us how PagerDuty helps you and your team during the busiest time of year, whether it’s keeping things running on Black Friday or giving you peace of mind as you take time off.How to ParticipateShare your story in a LinkedIn post from your personal account, tag @PagerDuty, and use the hashtag #PoweredByPagerDuty. Once your post is live, submit the link through our Google Form until December 18th, and as a thank you, we’ll send you a $50 Amazon Gift Card! Need inspiration? Check out these prompts:For leaders in the retail space: How does PagerDuty help you during Black Friday or the holiday rush?   F

👋 Hi community,What an amazing evening yesterday at the Lisbon AI Week: PagerDuty + Cloudflare Meetup!In case you couldn’t be there or want to revisit the insights shared, we’ve got you covered:🎤 PagerDuty MCP Server:José Corte-Real (Staff Software Engineer, PagerDuty) & Hélder Duarte (Senior Software Engineer, PagerDuty)⭐ Talk Highlights:Start from user journeys and competency questions; design the minimal, ergonomic tool set rather than auto-converting OpenAPI to MCP. Keep tool count low and avoid semantically overlapping tools; too many/similar tools degrade LLM selection and increase confusion. Design tools for agents: use categorical params (e.g., scope = mine|teams|all) and i

On-call, minus the chaos. See what’s new in PagerDuty Schedules: flexible iCal shifts + AI conflict resolution. Build bulletproof on-call coverage with less overhead.👀 Watch a sneak peak  📚 Resources shared during the session: Get Started with the Generative AI Power of PagerDuty Advance for Free Take the Shift Agent Product Tour Learn more: Shift Agent See

According to PagerDuty data, incident responders can spend 50% of their time just figuring out who to call and what's actually broken.Watch the latest Demo Roundups! session to see how automated diagnostics can slash your MTTR from 40 minutes to just 2 minutes.What you'll discover: ➡️ How to eliminate the manual triage bottleneck that's killing your efficiency➡️ One-click runbooks that give first responders expert-level diagnostics instantly➡️ Real results: reduced stress, exceeded SLAs, minimized after-hours escalations 👀 Watch a sneak peak:  📚 Resources shared during the session: Read on the Blog:

What happens after an incident matters just as much as how you handle it.Anojan Gunasekaran, Senior Product Manager for Incident Analysis at PagerDuty, showcased how to transform post-incident reviews from a bureaucratic necessity into a powerful tool for organizational improvement.Learn how to structure reviews that help facilitate meaningful discussions, identify systemic issues, and create actionable recommendations that prevent future incidents.👀 Watch a sneak peak:  📚 Resources shared during the session: Read on the Blog:

Welcome to the future of operations, where people and agents manage critical work together, driving productivity and efficiency. Learn how PagerDuty’s AI agents can supercharge teams, by autonomously handling repetitive tasks and resolving well-known issues, while surfacing data and insights that augment human expertise for faster resolution and higher operational resilience.🎤 Host: Mandi Walls, Senior Developer Advocate at PagerDuty🎤  Guests: PagerDuty’s Brita Seltzer (Director, Product Management), Débora Cambé (Product Marketing Manager), Jacky Leybman (Principal Product Manager), Julia Nasser (Principal Product Manager), Mya King (Senior Product Manager) 👉 WATCH ON-DEMAND: Demo Roundups! Meet the PagerDuty AI Agents

We're looking for Rundeck by PagerDuty open-source users to share their automation stories, implementation experiences, and innovative solutions using Rundeck by PagerDuty at upcoming community meetups (in-person & virtual).You can deliver a 10-minute lightning talk, a 30-45 minute presentation, or even a 60-minute workshop—whatever suits your presentation style! We’ll be hosting virtual sessions in time zones across Asia-Pacific, EMEA and North-America. All speakers will receive exclusive PagerDuty swag and sessions will be recorded and uploaded to

We're excited to announce the winners of our Community Pulse Survey lucky draw, each receiving a $50 gift card! Congrats to ​@Mike Boehm ​@Den Rebueno ​​​​​ 👏👏👏 Survey Participant Profile:IT Operations & DevOps/SRE Experience Level: 3+ years with PagerDuty Tried new PD products this year, most mentioned: Incident Workflows Jeli features Learning Preferences:50% of respondents like video content - long-form step-by-step tutorials, while the other half prefer learn from written content - docs, blogs, and articles.Thanks to all the community members who replied to the survey.

We’d love to hear from you! Take our quick survey and get the chance to win a $50 gift card. Help us learn more about how you use PagerDuty and how we can make it even better!Take Survey Now