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Have you built a library or other wrapper for any PagerDuty APIs? Let us know here! Join official groups, and participate in brand-related activities!

  • 9 Topics
  • 12 Replies
9 Topics
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EtherealShroudXNew Member
asked in Get Involved
Best Practices: Integrating PagerDuty with IT Automation Tools like Ansible or Rundeck

Hi everyone,I’m part of a IT team working to unify our incident response with infrastructure automation, and we’re exploring better ways to integrate tools like Ansible, Rundeck, or Attune with PagerDuty for real-time operations.Here’s what we’re trying to achieve: Automatically trigger predefined scripts or runbooks (via Rundeck or Ansible Playbooks) when certain PagerDuty alerts are fired Create custom PagerDuty services for various infrastructure tiers (e.g., DB layer, web servers, networking) with tailored responses Ensure clean logging, rollback, and audit trails for all automated responses triggered by PagerDuty incidents Tie notifications to team roles or escalation policies based on specific server groups or alert types Has anyone here successfully set up something similar?We’d love to hear: What integration method worked best for you (webhooks, APIs, plugins)? Any challenges around permissions or security controls when executing remote tasks post-incident? Advice on

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xamici
xamiciCommunity Manager
published in Get Involved
đŸŽ€ Call for Speakers: Share Your Rundeck by PagerDuty Story!

We're looking for Rundeck by PagerDuty open-source users to share their automation stories, implementation experiences, and innovative solutions using Rundeck by PagerDuty at upcoming community meetups (in-person & virtual).You can deliver a 10-minute lightning talk, a 30-45 minute presentation, or even a 60-minute workshop—whatever suits your presentation style! We’ll be hosting virtual sessions in time zones across Asia-Pacific, EMEA and North-America. All speakers will receive exclusive PagerDuty swag and sessions will be recorded and uploaded to PagerDuty’s YouTube channel. Why Speak at a Rundeck by PagerDuty Meetup?Share your real-world Rundeck wins to help others see what's possible with automation Connect with peers who understand your challenges and can share battle-tested solutions Enhance your public speaking portfolio and get dedicated mentoring from our automation experts and Developer AdvocatesSubmit your talk proposal hereNeed inspiration? Check out previous editions

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xamici
Demitri Morgan
Demitri MorganDutonian
asked in Get Involved
New python-pagerduty release: 2.0.0

Our open-source API client for Python has now been refactored from a monolithic one-file module into a multi-file module. This change is being made to fulfill a need for long-term maintainability and improved readability. This new release does not add new features, but aims to make contribution of new features far easier going forward, most notably enabling us to add a py.typed file to enable using typehints in projects (issue #26). More about this release:https://github.com/PagerDuty/python-pagerduty/releases/tag/v2.0.0https://pagerduty.github.io/python-pagerduty/changelog.html

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Demitri Morgan
Ben Hutchison
Ben HutchisonNew Member
posted in Get Involved
.NET client library for Events API V2

Hello, I have written an open-source .NET library which is a client for the PagerDuty Events API V2. Repository on GitHub Package on NuGet Gallery It’s focused on being up-to-date with the latest V2 API, comprehensive documentation, handling both sending changes and triggering/acknowledging/resolving alerts, easy configuration, easy calling, and the ability to mock it in automated tests. I have been using it for 18 months so far in programs that notify me when my laundry is done, and it has been stable. Feel free to include it in the API Client Libraries table if you wish. Thanks!

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Ben Hutchison
xamici
xamiciCommunity Manager
published in Get Involved
Meet Community Pulse Survey Winners 🎁

We're excited to announce the winners of our Community Pulse Survey lucky draw, each receiving a $50 gift card! Congrats to ​@Mike Boehm ​@Den Rebueno ​​​​​ 👏👏👏 Survey Participant Profile:IT Operations & DevOps/SRE Experience Level: 3+ years with PagerDuty Tried new PD products this year, most mentioned: Incident Workflows Jeli features Learning Preferences:50% of respondents like video content - long-form step-by-step tutorials, while the other half prefer learn from written content - docs, blogs, and articles.Thanks to all the community members who replied to the survey. You’re helping us shape the future of PagerDuty! 

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xamici
Demitri Morgan
Demitri MorganDutonian
posted in Get Involved
What are some use cases / enhancements you'd like to see built into an API client?

Hi all, especially Python users,Given the nature of PagerDuty the product and its APIs, some basic use cases are sufficiently useful and near ubiquitous, making them too important to not implement. For these use cases I am considering breaking a convention of “not making an API for the API”.*A few features in this category that I’ve been considering:Fetch incident notes Create overrides, for all on-call shifts of a given user and time period to another user (or round-robin the shifts among a group of user IDs) Fetch all historical records from all time (i.e. log entries), using a shifting time window to avoid hitting the pagination limit Add abstraction for the bespoke pagination styles of: POST /analytics/raw/incidents GET /alert_grouping_settings Which of these do you think would be the most useful and save the most time? What more general automation use cases do you believe are worth building an opinionated method into an API client that in this area has previously been un-opiniona

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Demitri Morgan
xamici
xamiciCommunity Manager
published in Get Involved
Community Pulse Survey 2024: Share Your Feedback for a Chance to Win a $50 Gift Card!

We’d love to hear from you! Take our quick survey and get the chance to win a $50 gift card. Help us learn more about how you use PagerDuty and how we can make it even better!Take Survey Now 

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xamici
lupimiguel
lupimiguelCommunity Manager
published in Get Involved
Sign up for our Early Access programs and get an Exclusive Preview of what's coming next!News

Calling Our Esteemed Operational Resilience Network, đŸ›ĄïžWe're excited to announce an opportunity to participate in PagerDuty's Early Access program! 🚀 This initiative allows select participants to test and provide feedback on upcoming features before their official release.Key Benefits of Participation:Preview cutting-edge incident management tools 🔍 Influence product development through your feedback đŸ—Łïž Gain a competitive edge in operational efficiency 📈Current Early Access Features:Event Orchestration External Data Variables: Enhance automation capabilities with dynamic orchestrations đŸ€– Operations Console with Alert Side Panel: Streamline incident management with a unified dashboard 📊 Incident Types: Customize workflows for specific incident categories đŸ·ïž [Product Tour] Service Reassignment: Improve incident routing for faster resolution ⚡ Operational Maturity Model: Receive data-driven recommendations for operational improvements 📊This program offers a unique opportunity to

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lupimiguel
xamici
xamiciCommunity Manager
published in Get Involved
đŸŽ€ Be The Next Speaker: Rundeck by PagerDuty Meetups

Calling out all Rundeck by PagerDuty open-source experts out there!We’re gearing up for next Rundeck by PagerDuty meetups (in-person & virtual), and we want YOU to be one of our rockstar speakers! If you’ve got some cool insights, epic stories, or game-changing tips about your experience with Rundeck by PagerDuty open-source, we’d love to hear from you. This is your chance to shine, share your knowledge, and inspire your fellow community members. Plus, it’s a great way to network and connect with like-minded folks in the industry!If you’re interested (and we hope you are!), visit https://github.com/rundeck/rundeck-meetups, reach out to us at community-team@pagerduty.com, or leave a comment below and let us know your region, topic idea and availability. We can’t wait to make the next meetups the best one yet with your help!Watch a previous Rundeck by PagerDuty EMEA meetup with guest speakers Diego Infiesta from Ryanair and Hans Erasmus (@hans.erasmushe) from HBPS Consulting:  🎁 All

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