Commons Corner

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This week, Mandi (mwalls) talks to our newest Dev Advocate, Daniel Afonso (danieljcafonso). Daniel joins our team in Portugal.Daniel Afonso is a Senior Developer Advocate at PagerDuty, SolidJS DX team member, Instructor at Egghead.io, and Author of State Management with React Query. Daniel has a full-stack background, having worked with different languages and frameworks on various projects from IoT to Fraud Detection. He is passionate about learning and teaching and has spoken at multiple conferences around the world about topics he loves. In his free time, when he’s not learning new technologies or writing about them, he’s probably reading comics or watching superhero movies and shows.  🎧 Listen on Page it to the Limit or in your favorite podcast app: Spotify | Apple | Pandora | Pocket Casts 🎧 Page It to the Limit is a podcast that focuses on what it means to operate software in production. Hosted by the PagerDuty Community Team, we cover the leading practices used in the software

Calling Our Esteemed Operational Resilience Network, 🛡️We're excited to announce an opportunity to participate in PagerDuty's Early Access program! 🚀 This initiative allows select participants to test and provide feedback on upcoming features before their official release.Key Benefits of Participation:Preview cutting-edge incident management tools 🔍 Influence product development through your feedback 🗣️ Gain a competitive edge in operational efficiency 📈Current Early Access Features:Event Orchestration External Data Variables: Enhance automation capabilities with dynamic orchestrations 🤖 Operations Console with Alert Side Panel: Streamline incident management with a unified dashboard 📊 Incident Types: Customize workflows for specific incident categories 🏷️ [Product Tour] Service Reassignment: Improve incident routing for faster resolution ⚡ Operational Maturity Model: Receive data-driven recommendations for operational improvements 📊This program offers a unique opportunity to

For many teams, implementing end-to-end automation in one go is too much abrupt change. A "crawl, walk, run" philosophy is better. For maximum value, automation should be embedded throughout the incident life cycle — all the way from an incoming event signal to final resolution and learning. But for many teams, implementing end-to-end automation in one go is too much abrupt change. By Joseph Mandros, Product Marketing Manager at PagerDuty. Read more ➡️ The New Stack 

This week, Groundcover CEO and Co-Founder Shahar Azulay joins us to talk eBPF and what’s next in observability.Shahar Azulay, CEO and Co-Founder of groundcover, the company reinventing the cloud-native application performance monitoring domain with eBPF, is a serial R&D leader. Shahar brings experience in the world of cybersecurity and machine learning having worked as a leader in companies such as Apple, DayTwo, and Cymotive Technologies. Shahar spent many years in the Cyber division at the Israeli Prime Minister’s Office and holds three degrees in Physics, Electrical Engineering and Computer Science from the Technion Israel Institute of Technology as well as Tel Aviv University. Shahar strives to use technological learnings from this rich background and bring it to today’s cloud native battlefield in the sharpest, most innovative form to make the world of dev a better place.Listen now: https://www.pageittothelimit.com/epbf-with-shahar-azulay/ 🎧 Listen on Page it to the Limit or

💫 Meet Chris Duke, a UK-based DevSecOps Coach with experience in AIOps, Process Automation and PagerDuty Advance.Chris has been on a mission to revolutionize his business by automating their incident management process end-to-end. With PagerDuty, Chris and his team can focus on the task at hand without worrying about managing infrastructure, freeing up time for growth and innovation. Feel free to share more about your background (professional/personal), where you are originally from or based in, a memorable moment in your career/life, or any "one thing we can’t guess from your LinkedIn profile" type of story.Based in Sheffield, UK. Worked across nearly all of the BT Brands which include, Plusnet, BT and EE in varying different engineering functions. Really enjoy working with people face to face and just getting stuff done!How many years of working with PagerDuty products (please mention which ones) do you have?:2 years, AIOps, Process Automation and PagerDuty AdvanceTell us about your

Joining KubeCon in Salt Lake City? Meet the Rundeck by PagerDuty team and open-source automation experts and enthusiasts at a happy-hour informal gathering during KubeCon, November 12th.Learn how to create a culture of automation in your organization, exchange ideas, enjoy small bites & drinks and get some cool PagerDuty swag!  Agenda 5:00 pm: Check-in, networking, appetizers + drinks, PagerDuty swag 6:00 pm: PD Automation Library + New Plugins, with Joey Mandros, Product Marketing Manager @ PagerDuty 6:10 pm: Product demo - Automation actions in PagerDuty, Rundeck AI generated jobs, with Joshua Knapp, Automation Specialist @ PagerDuty 6:30pm: Guest talk: MTTS - Sleep more, slog less with automated cloud native o11y platforms, with Eric D. Schabell, Director Technical Marketing & Evangelism @ Chronosphere 7:00pm: Event concludes Why attend? Enjoy small bites & drinks and get some cool PagerDuty swag. Meet more Automation enthusiasts experts and exchange ideas. Watch e

Peter Goodman (petegoo) is a Vice President of Engineering with 22 years under his belt, 10 of which were dedicated to incident management.Originally from Ireland and now living in New Zealand with his family, Peter has worked as a software engineer, site reliability engineer and engineering leader. After a decade of experience using PagerDuty, he shares his experience managing on-call rotation remote teams around the world. Feel free to share more about your background (professional/personal), where you are originally from or based in, a memorable moment in your career/life, or any "one thing we can’t guess from your LinkedIn profile" type of story.:I'm originally from a town called Derry in Ireland but find myself now on the other side of the planet in New Zealand where I have worked as a software engineer, Site Reliability Engineer and Engineering Leader, raising my family and enjoying this beautiful country. I spent a lot of years in on-call rotations and learned some of the best l

Say hello to @Chad Gibson, a Project Coordination Manager with over 30 years of IT expertise.Thanks to PagerDuty University's comprehensive training and certification programs, Chad gained valuable insights into incident response, digital operational strategies and post-mortems. Here's to continuous learning! 📚 Feel free to share more about your background (professional/personal), where you are originally from or based in, a memorable moment in your career/life, or any "one thing we can’t guess from your LinkedIn profile" type of story.:Based in Atlanta, GA, my journey in incident management has paralleled my passion for international travel, a passion ignited by an international work assignment. This unique intersection has not only broadened my professional outlook but also deeply influenced my approach to managing crises and incidents.Having had the privilege to visit five of the seven New Wonders of the World plus the only remaining ancient Wonder of the World and traveling across

This week we chat with our newest Developer Advocate, Sid Verma (@sverma)!Sid Verma is a Developer Advocate at PagerDuty, where he helps developers optimize their workflows and implement scalable solutions. With a deep background in observability, DevOps, and enterprise open source technologies, Sid is passionate about empowering teams to innovate and improve their incident management processes. He’s also a tech enthusiast with experience in vector databases, security APIs, and more.  🎧 Listen on Page it to the Limit or in your favorite podcast app: Spotify | Apple | Pandora | Pocket Casts 🎧Page It to the Limit is a podcast that focuses on what it means to operate software in production. Hosted by the PagerDuty Community Team, we cover the leading practices used in the software industry to improve both system reliability and the lives of the people responsible for supporting it.

🌟 Meet Wataru Manji, a Site Reliability Engineer (SRE) based in Japan. With PagerDuty in his toolkit, he effortlessly identifies automation opportunities and streamlines processes to eliminate unnecessary alerts. The result? Enhanced report value and operational excellence, all powered by PagerDuty. What is your current job title? How many years of experience in the industry do you have?:SRE. 5 years.How many years of working with PagerDuty products (please mention which ones) do you have?:4 yearsTell us about your experience using a PagerDuty product, native integrations, custom APIs, extensions or add-ons to services/systems challenges you were trying to fix/solve/improve and what you achieved after the implementation (feel free to include performance metrics, if available or any fun/odd/remarkable stories).:I have implemented a detailed incident and alert reporting feature using the PagerDuty API, and Python's pandas & numpy libraries.The ability to retrieve data from the API,

@Ben Hutchison, a Staff Engineer who has worked at companies including KeepAndShare, Cisco, BlueJeans, and Verizon, loves connecting devices to create integrated systems. He even built a system to receive automatic push notifications with reminders when his laundry is done using PagerDuty’s Event API. Based in California, Ben has 14 years of industry experience, 9 of them using PagerDuty’s Incident Management.When Ben posted his LaundryDuty open source project to the PagerDuty Community, it immediately caught our attention. We then invited him to join the HowToHappyHour live stream (watch below), where he demoed how this unique system works.  Can you share a memorable moment in your career or any “one thing we can’t guess from your LinkedIn profile” type of story?I like hooking up different devices to each other. At one point I was using 6 monitors connected to my work desktop. I also had a setup where a spinning red light would turn on whenever a Jenkins build broke. There was a candy