Hi Community,

We aren’t on the Enterprise Plan so looking for alternates.

The ServiceNow integration V8 is installed and webhooks for auto/manual sync are working.

I am experimenting with the Incident Workflow actions to trigger using the simple webhook post action to create an incident in ServiceNow.   What we want to do is be selective about which incidents to send to ServiceNow and created an Incident Workflow to only trigger when a P1 or P2 incident is created in Pagerduty.

I have tried to use the exposed API endpoint on servicenow from the pagerduty integration “/api/x_pd_integration/pagerduty2sn” to force the triggering but not yet getting a good response.

Has anyone tried something like this ?

Regards,

Aron Campbell