Product Drop: You Asked, We Shipped: AI Agents, Smarter Slack & Flexible Schedules

This one's for the developers and SREs who've been with us, pushing us to build better products and experiences, every step of the way.

Come see what we've built over the past quarter to help our customers develop operational maturity and resilience - getting you closer to autonomous operations. You’ll see demos by technical experts and we’ve set time aside for live Q&A.

What we'll cover:

• Shift-Based Schedules: Quick-start options, custom shifts, and multi-responder support for shadow training or increased coverage
• Slack Experience Upgrades: Dedicated incident channels, one-click incident declaration, and the ability to page responders directly from Slack
• Post-Incident Reviews: Real-time collaboration and AI-generated drafts with key moments and a full timeline, built directly into your PagerDuty workflow
• AI Agent Updates: SRE Agent, Scribe Agent, and Insights Agent all have new capabilities this quarter — more integrations, more automation, more context
• Platform & Ecosystem Updates: Enhancements to partner integrations and MCP