Meet Chethan Premsingh, a Service Operation and Observability Manager with over a decade of experience using PagerDuty.

Throughout his career, Chethan has witnessed the evolution of our product and leveraged the power of AIOps, Insights and APIs to optimize his Ops Team's efficiency.

When looking for support, Chethan relies on our Knowledge Base, but he won't stop there. According to him, "The Ops Guides and the community forums are filled with good insights of services we can implement seamlessly."