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We are seeing incidents raised with name “unknown rule” without any proper info of incident

  • Sep 27, 2023 11:05 AM UTC
  • 1 reply
  • 23 views

We are seeing incidents raised with name “unknown rule” without any proper info of incident.

Does anyone know the cause. The integration it is coming from is Microsoft OMS

    1 reply

    • PagerDuty User
    • PagerDuty Team 📟
    • Sep 28, 2023 1:55 PM UTC

    Hello @Fergal.

    I would recommend you to open a support ticket as our support team will be more effective in supporting you.

    One thing to double-check though is Microsoft OMS. I might be wrong but I believe the product is no longer supported.

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