PagerDuty’s Slack integration turns on “Chat message ingestion” and “Private
channel ingestion” by default so that it can suck up as much info as possible from Slack chats, even though it’s totally unrelated to the integration itself. The only way it allows to turn these off is to email support@pagerduty. However, I sent them emails 6 and 8 days ago, and still no response. Is there any way to get support to do anything? Or should I just assume that they won’t?
Question
PagerDuty is snooping on Slack chats and won't stop
Hey, thanks for reaching out! Our Support team has received your request – I can see it on my end, dated March 16th. It takes a bit more time than usual to help you but rest assured – help is on the way. Thank you for your patience.
Maria
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