I’m noticing a recent change in the mobile app where resolving an incident via swipe now requires an extra confirmation tap. Previously, a single swipe action would immediately resolve the incident with no additional interaction.
This new flow adds extra time, especially when handling multiple low-severity or routine incidents. What used to be a quick one-gesture action is now a two-step process, effectively doubling the time required to resolve each incident.
Is there a setting, or a way to revert to the previous workflow? I’ve disabled any requirement for resolution notes in the confirmation screen but it still requires that secondary workflow.