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Issue with GenAI plugin

  • April 17, 2026
  • 2 replies
  • 37 views
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Hi,

We just upgraded to PagerDuty 5.20. Since then, apparently, our IDS consider the new GenAI plugin as "malicious" and blocks its download.

https://rundeckpro.tld/assets/pro/ui-components/GenAi.umd.min-85142c85b32d5e5ead5945256e58c753.js fails at 2.7MB (connection reset)

Is there a way in the configuration files to completely disable this plugin, which we do not use ? It does not appear in the system (gear) menu as indicated in the doc
This plugin does not neither appear in the plugin manager

With this problem, the UI takes dozens of minutes to load
Regards,

Xavier

Best answer by Xavier Humbert

Hi Maria,

Yes, the problem has been resolved by whitelisting the pattern “GenAI.*.js” in our IDS

Thanks

Regards,

Xavier

2 replies

maria_yarotska
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  • maria_yarotska
  • Community Manager 💚
  • April 21, 2026

Hey Xavier,

I see that you have a resolved case regarding this issue with our Support team – please let me know if you need anything else!

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  • Xavier Humbert
  • Author
  • New Member 👋
  • Answer
  • April 21, 2026

Hi Maria,

Yes, the problem has been resolved by whitelisting the pattern “GenAI.*.js” in our IDS

Thanks

Regards,

Xavier

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