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Getting error on Post request

  • November 3, 2025
  • 2 replies
  • 24 views

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Does anyone know why am i Getting this error while running a workflow,

Message: Incident Workflow EV Testing completed with an error: Step "Send POST Request" did not complete successfully: Action has not been enabled for account

Best answer by mwalls

Hi ​@GanapathiyaP 

The POST Request action is available for Enterprise plan for Incident Management accounts.

If you expect your account to be in this plan type, it’s probably quickest to contact your sales team to have them check the entitlements on your account. 

2 replies

mwalls
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  • Community Manager
  • Answer
  • November 3, 2025

Hi ​@GanapathiyaP 

The POST Request action is available for Enterprise plan for Incident Management accounts.

If you expect your account to be in this plan type, it’s probably quickest to contact your sales team to have them check the entitlements on your account. 


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  • Author
  • New Member
  • November 4, 2025

HI ​@mwalls , 

Thanks for the note. I will connect with them.