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Question

EMail template

  • January 9, 2026
  • 3 replies
  • 27 views

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Apart from alerts, all notifications I received from Pageduty is showing redirect urls as it is not like embedded in the anchor word. Simple words it is not HTML card, just plain text.

Does anyone faced this?

3 replies

danieljcafonso
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  • Community Manager 💚
  • January 12, 2026

Hey there ​@GanapathiyaP! Hope you are doing well today 🙂

Could you please share more details? I am unable to understand what is your current issue.

Thank you and looking forward to hearing from you soon! 


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  • Author
  • New Member 👋
  • January 12, 2026
For ALert Mails
Other mails

Apart from alert mails, no emails are producing clear format.


danieljcafonso
Forum|alt.badge.img
  • Community Manager 💚
  • January 13, 2026

From what you are showing me on those images, it is the expected behaviour 🙂
Emails like the “is going on call” one include text links to handle overrides, manage on-call, or unsubscribe. There are no anchor words, as in the alert email. 
Let me know if I missed anything!
Have a great day 😁