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Question

API: Getting the Slack thread for an incident

  • January 6, 2026
  • 1 reply
  • 38 views

We are using the connections configuration for the slack integration  so that incidents get a separate thread in a given channel for a given service.

Using the pagerduty api and the slack integration,  I am trying to determine which slack thread a given incident is being tracked in.   I looked at notification channels, but when I query the API get no data back for an incident that should have a thread.   I also looked at dedicated channels, but we are not using dedicated channels in the configuration, so I figured that was not the right place either.

If you have done this before or can point me in the right direction. your help would be appreciated

1 reply

mwalls
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  • Community Manager 💚
  • January 7, 2026

Hi ​@Dan Davis!

Unfortunately there isn’t a way to retrieve the slack thread via the PagerDuty API. Only the channel information is available under the /incident endpoint using GET /api/v1/incidents/:id?include[]=slack_channel