Ever wonder how PagerDuty uses PagerDuty? 🤔
We pulled back the curtain on our internal AI & Data Engineering team to see how they use AIOps to survive the on-call rotation.
The result? They reduced high-urgency incidents by 70% and improved MTTR by 25%. 🚀
Machine Learning Engineer George Wood shows how the team moved from manual snoozing and alert fatigue to streamlined automation. Plus, Sarah Ryan, PD on PD Program Manager, talks about the initiative, focused on helping PagerDuty's engineers optimize how they use the platform. Hosted by Mandi Walls, Sr. Developer Advocate.
WATCH NOW
- Learn more about the PagerDuty on PagerDuty program
- Read George’s story: “How PagerDuty's AI Data Engineering Team Cut On-Call Incidents by 30%”