June’s product drop is here!
Each month, we spotlight our top Generally Available and Early Access features through a consistent, easy-to-follow format of demos and blogs. Here is a quick look at what’s new this month:
Scribe Agent Updates
Scribe Agent enriches two new Incident Workflow actions: add a Google Meet bridge and automatically transcribe it from the moment it starts, and post Periodic Incident Progress updates to the incident channel, enriched with context from the ongoing call. Responders stay focused on resolution. Stakeholders stay informed. Critical incident knowledge documented.
Insights Agent in Microsoft Teams
In addition to Slack, Insights Agent is now available for Microsoft Teams. Users can ask plain-language questions to quickly surface insights and trends from PagerDuty incident, service, and team analytics, saving hours of manual analysis. Proactive recommendations delivery for Microsoft Teams planned for June.
Intelligent Service Mapping for Backstage Plugin
PagerDuty services now automatically match with Backstage components by analyzing service names and team associations, surfacing high-confidence matches for quick bulk review. Teams managing large service catalogs can map services in bulk with enhanced search and filtering, so every service can be accounted for and incidents can reach the right owner.
AI-generated Post-Incident Reviews
Post-Incident Reviews are now faster and smarter, with AI generating an instant draft complete with key moments and a timeline the moment an incident closes, right in the web UI. Every review feeds back into the system, making operations smarter and better prepared over time.
Visit the Product Drops page to see demos and blogs.