So you’re a Manager for your team and your job is to set up PagerDuty. Wondering where to start? Not to worry - we are here to help!
The following action items will guide you through the process of setting up your team. Have more questions? Reach out to us at support@pagerduty.com.
Step 1: Set up your user profile
Video: Setting up your User Profile
Walkthrough: Your User Profile
Step 2: Make sure your team has been added to PagerDuty
Go to Configuration > Users and search for your team members
If you don’t see them listed, contact your Account Owner or a Global Admin to have your team members added
Step 3: Add your Users to an On-Call Schedule
Step 4: Add your On-Call Schedules to an Escalation Policy
Step 5: Set up Services and Integrations
We integrate with over 700 tools - view our Integration Guides
Step 6: Test your Configuration
Go to Incidents → All Incidents → click +New Incident.
Troubleshooting help? Contact support@pagerduty.com
LEARN MORE:
PagerDuty University FREE on-demand courses for Admin/Account Owner