We are using the Zoom integration for our incident response workflow and per the integration documentation there is some logic to check the responder’s email address against their Zoom email:

By default, when responders create Zoom meetings from incidents, the integration will check to see if the responder’s PagerDuty email matches their Zoom email. If it does, it will create the Zoom meeting ID on their account. If the email does not match, the meeting ID will be created on the Zoom account of the administrator who configured the integration.

My question is if anyone has found a way around this check and just force the system to use the administrator Zoom account every time so that every incident Zoom meeting can be setup to auto-record instead of relying on the responder to remember to click the record button during the meeting?