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Webhook getting automatically disabled

  • Mar 10, 2023 10:01 AM UTC
  • 1 reply
  • 63 views
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Hi Team,

When I create an incident in PagerDuty to ServiceNow, the webhook is getting automatically disabled. Does someone know what the possible reasons could be for webhook getting failed?

    1 reply

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    • Doug McClure
    • New Member 👋
    • Mar 13, 2023 10:10 PM UTC

    Common causes are incorrect username/password on the webhooks, significant delay in SN processing the webook and returning a 200 response back to PD.

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