Skip to main content

Stop the Slackbot from mentioning me

  • February 6, 2024
  • 4 replies
  • 101 views
P

If you Awknowledge or Resolve an incident the Slackbot adds PagerDuty Username @slack-name to the Slack notification, but why tag me, the PD username I get? It seems very noisy and distracting

If I’ve closed an incident I don’t need a Slack mention telling me so, I know I’ve done so, and everyone else can tell who it was by the PagerDuty Username

    4 replies

    C
    • Chris Levy
    • 1 reply
    • February 23, 2024

    +1 to this, it’s a real pain when I merge 30 alerts into one incident and then have to clear 30 slack mentions

    P

    This is becoming incredibly frustrating, enough so for me to unlink the slackbot from my account, had to clear 800 slack notifications from the “activity” tab today after merging and resolving a load of incidents

    J
    • jackreuter-vs
    • New Member
    • 2 replies
    • October 30, 2025

    +1 I find this noisy and frustrating as it renders my Threads tab of Slack completely useless

    J
    • jackreuter-vs
    • New Member
    • 2 replies
    • October 30, 2025

    FYI for others, I ran /pd unlink in our pagerduty slack channel to unlink my slack user and that seems to have done the trick. New messages include my name but an actual @ mention to my slack user. The downside is that I can’t run incident actions from slack directly, but I never used that functionality anyway.


    Terms & ConditionsCookie settingsAccessibility statement