Hi ​@ilias10,

I’ll start with the TLDR  By default, PagerDuty does not send notifications when an alert is resolved or auto-recovers.

Notifications are only sent when incidents are triggered or escalated, not when they’re resolved or acknowledged (see official docs).

If you want to notify users when an incident is resolved, here are a couple of options:

• Stakeholder Notifications: You can use the Stakeholder feature to notify subscribers when a status update (such as a resolution) is posted to an incident. This requires someone to post a status update at resolution time. See docs and DevOps guide.
• Webhooks: You can set up a webhook to fire when an incident is resolved, and then use that webhook to trigger a custom notification (like an email or Slack message) via another system.
• Third-Party Integrations: Some monitoring tools can be configured to send recovery notifications directly, but this is managed outside of PagerDuty.

Let me know if any of these options work as a possible solution for your case, and have a nice day!

​@lupimiguel Thank you so much mate. Appreciated your response.