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Pager Duty API Connection to Power BI

  • January 30, 2025
  • 1 reply
  • 293 views

Hello All,

Looking for some assistance here in regard to connecting Power bi to the Analytics Incident API reference in Pager Duty. I was previously connecting to /incidents which i can pull in, but am limited by the 10000 threshold. I had recently spoke to someone saying that i would have better data in the Analytics > Get Aggregated Incident Data Reference. 

I am unfortunately receiving an error when trying to pull this data in.

My request


The error message
 

 

Best answer by mwalls

🤔

This looks right to me. The only thing unusual about the /analytics/ endpoints is that they are all POST requests.  

@Dalton948 your account, or the account you used to generate the API key, has access to the Analytics portion of the web ui, as well? just double checking. most paid accounts will have Analytics.

There’s one limitation on user-level keys that they’re restricted to requesting by team_ids or service_ids but the account level original API keys should have full access without requiring that.

 

(kb)(api docs)

1 reply

mwalls
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  • Community Manager
  • Answer
  • February 3, 2025

🤔

This looks right to me. The only thing unusual about the /analytics/ endpoints is that they are all POST requests.  

@Dalton948 your account, or the account you used to generate the API key, has access to the Analytics portion of the web ui, as well? just double checking. most paid accounts will have Analytics.

There’s one limitation on user-level keys that they’re restricted to requesting by team_ids or service_ids but the account level original API keys should have full access without requiring that.

 

(kb)(api docs)