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Linking ServiceNow Business service to with service in PagerDuty

  • February 6, 2023
  • 1 reply
  • 15 views

We are trying to link ServiceNow Business Service with Service in PagerDuty and link it to escalation policy.

1 reply

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  • New Member
  • February 7, 2023

This should be a simple click on the link from the ServiceNow CI Record to provision that over to a PagerDuty Technical Service. Do you see this on the CI record? Do you have SNow Admin access?