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I'm facing issues connecting my on-premise Windows systems to my Rundeck Cloud application. I have followed all the steps mentioned in the documentation: https://docs.rundeck.com/docs/learning/howto/configuring-windows-nodes.html#basic-pywinrm-plugin-requirements. 

However, when I run a command on the added node, I receive the following error:

 

Failed: IOFailure: eWinRMPython] Cannot run program "python3": error=2, No such file or directory

Execution failed: 5 in project Windows_project: tWorkflow result: , step failures: {1=Dispatch failed on 1 nodes: smywindows: IOFailure: eWinRMPython] Cannot run program "python3": error=2, No such file or directory + {dataContext=MultiDataContextImpl(map={}, base=null)} ]}, Node failures: {mywindows=wIOFailure: eWinRMPython] Cannot run program "python3": error=2, No such file or directory + {dataContext=MultiDataContextImpl(map={}, base=null)} ]}, status: failed]

 



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Could you please help troubleshoot this issue?

Hello, 

Do you refer to the Runbook Automation product as "Rundeck Cloud"? If so, please contact our dedicated support team, and they will assist you as soon as possible.

Greetings!

​@MegaDrive68k Could you please sent me the support contact. 

Hi ​@naji.ahammed, you can visit https://www.pagerduty.com/support/ for dedicated support options, or email support@pagerduty.com directly with your query. 

Have a nice day and please let us know if you need additional help!

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