Hello, @昊典 李

In iOS, these settings are configured at the device level. If you tap the “Critical Alerts for High-Urgency” in the PagerDuty App, it should ask you to change the behavior via Settings, and take you to the right place in Settings.

To find the setting directly, go to Settings->Search for PagerDuty and tap it->Notifications and toggle the “Critical Alerts” setting.

–mandi

I’m not sure if it’s the law in my area or something else, but I can’t find these configurations on my app and system

Hi @昊典 李,

this might be happening due to the latest iOS update. Our product team is currently working on all related requests. More updates will be shared soon!