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How to create PagerDuty app in EU region account ?

  • Nov 23, 2023 11:37 AM UTC
  • 3 replies
  • 53 views

I have free trial account selected EU region for account. But I am located in India (APAC). When trying to register new PagerDuty App I am getting an error as โ€œyou donโ€™t have access to this featureโ€ so, my question how can we create or register PagerDuty app?

3 replies

  • PagerDuty Team ๐Ÿ“Ÿ
  • Nov 23, 2023 3:56 PM UTC

Hello @mahi m! And welcome to our community.

The reason why you donโ€™t have access to that feature is because it is not yet available for EU accounts but the team is actively working on it and it should be released soon. I recognise this is not clear on the feature documentation and we will fix that. Still, if you go to our support page on service regions you can find a reference to it.

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My recommendation for now is to create a free trial account in the US service region.

Thanks!


  • PagerDuty Team ๐Ÿ“Ÿ
  • Jan 12, 2024 9:09 PM UTC

Hi there! Looping back to this thread because App Registration is now supported in the EU Service Region, this question was just a little too early.

Thanks for posting in our forums!


PagerDuty Community Team
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@hannele Thanks for jumping in!

Adding up to Hanneleโ€™s comment, Iโ€™d like to drop that this update was also posted here on the forums. Check it out if you want more details:

https://community.pagerduty.com/forum/t/pagerduty-oauth-apps-are-now-available-to-eu-subdomains/6297