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Newbie here! I’m trying to create a custom field to use in escalation policies.

When creating the custom field, I keep getting a ‘Bad request’ error: name: can only contain a-z 0-9 and ....


However, the Field Name nor the Field Options contain anything but letters (no white space either). Anyone else running into this problem / know a solution?


Thanks in advance!

Hello @christien kerbert!


You are probably using an upper case letter in the “name”. a-z means lower case letters.


Hope this helps!


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