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Hello,


I try to detected all activity user in PagerDuty and i have observed anomalies on the endpoint “/users/{actor_id}/sessions”



  • It seems that this does not return the activity of users who use the mobile application.

  • As well as users who do not authenticate via SSO.


Do you have a solution to this so that we can know the real activity of our users on PagerDuty?


Sincerely.

Hello @valentin, we ran a quick test and could confirm sessions both for users who log in with username & password, and with SSO.


For web login sessions, you can use the following APIs to iterate over all users:



  1. List Users API: https://developer.pagerduty.com/api-reference/c96e889522dd6-list-users

  2. List a User’s Active Sessions API: https://developer.pagerduty.com/api-reference/09b66cb98e63e-list-a-user-s-active-sessions


As the mobile login is via OAuth the sessions endpoint does not currently list.


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