What happens after an incident matters just as much as how you handle it.
Anojan Gunasekaran, Senior Product Manager for Incident Analysis at PagerDuty, showcased how to transform post-incident reviews from a bureaucratic necessity into a powerful tool for organizational improvement.
Learn how to structure reviews that help facilitate meaningful discussions, identify systemic issues, and create actionable recommendations that prevent future incidents.
👀 Watch a sneak peak:
📚 Resources shared during the session:
- Read on the Blog: Beyond Outages: The Post-Incident Reviews We Should Have Had
- Knowledge Base: Post-Incident Reviews
-
Take the Post-Incident Review Product Tour
- PagerDuty Guidelines for the Safe and Secure Use of Generative AI