We have our users selecting workflows through slack to notify us when there’s a problem. I would like to create an incident through pagerduty as a part of the workflow to track incidents and time.
I thought it would be simple by configuring a slash command & sending a message to a channel through the workflow, but when the workflow sends the message, it doesn’t work. If I copy + paste the exact message it works.
Has anyone dealt with this? Any suggestions?