Is there a way using email integration to track and bucket emails that come in with ‘INFO’ or ‘WARN’ and use specific rules for these events? I see this is possible in Event Rules, but does not appear to be the case in Email Rules. In Email Rules I can only tell it to disregard an email with certain words, not apply specific rules based on these words.
We only have critical alerts going through PagerDuty currently that automatically page the on-call for the responsible team. To better use the metrics available in PagerDuty, we were looking at setting up a service in PagerDuty for every micro-service we have on our stack. We had planned on then being able to track all lower severity alerts and pageable alerts in PagerDuty allowing us to see what is noise and better tweak our alerting.