Training Resources for Responders


(Hailey Hickman) #1

We’ve compiled training resources for your team’s on-call responders. We recommend this take place during the launch phase of the onboarding checklist.

Responder training video
This 23 minute video will review navigating the web app, responding to incidents, managing your use profile and creating schedule overrides.

Sample slide deck for on-call responders

Please enable presenter notes when viewing or presenting the following training deck, as additional important information is available on many slides.

Download Slide Deck with Presenter Notes

Wiki page for on-call responders

Link to sample wiki page

NOTE: These resources contain references to Responders and Teams, which are features only available on Standard and Enterprise plans.

The Onboarding Checklist