SURVEY: Re-opening closed incidents

Hey PagerDuty Community!

We’re doing some user research into how we can improve the experience of incident response. Specifically, we’re interested in learning about situations where you might want to re-open an incident.

If you’ve ever wanted to re-open a closed PagerDuty incident, we’d love to hear from you! The survey will take 5 minutes to complete and will help us build a better PagerDuty experience for everyone!

If you’re interested in participating, please follow this link or copy and paste this URL:

https://www.surveymonkey.com/r/closing_incidents_survey

If you have any questions or comments feel free to post them in this thread or email uxresearch@pagerduty.com.

Thank you!

Aaron Levisohn
Principal User Researcher


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