Showing Associated Post Mortem's on an Incident


(Mark) #1

Hey All,

Long time user, first time caller :stuck_out_tongue:

It would be great if there was a way to see any post mortems that have been created when you are viewing an incident. At the moment, you have to navigate to the post mortem page and wade through all existing post mortems.

Maybe having a tab next to Alerts, Subscribers, Timelines for post mortems - to show any post mortem that have been created, along with their status (eg. Draft, In Review etc) would be fantastic. Otherwise just a link somewhere on the incident view would be awesome.

It would prevent users creating a post mortem (when one already exists) and if a user is viewing an incident it is immediately apparent if a post mortem exists for that incident.

Right now we have to grab the post mortem link and add to a comment, but this is pretty tedious and can easily be forgotten in the heat of battle :slight_smile:


(Chiedu Uraih) #2


I wanted to let you know that I am closing this support ticket in order to share your feedback with our Product team.

Per our ticketing process, when we receive product feedback from a customer, we will close out the request in our support ticketing system, which automatically creates a new request for our Product team through a separate internal system. From here, Product reviews the feedback and begins the planning process for design and development.

Please let me know if you have any other questions or feedback regarding this request.


(Mark) #3

No problem, thanks for the update :+1:

(system) #4

This topic was automatically closed 21 days after the last reply. New replies are no longer allowed.