Is it possible to use a custom email address, rather than a pagerduty email ID when adding Email Integration

Hi,

I have configured an email integration on my service ‘dawudservice’ in Pagerduty, as per the attached screenshot.

Is it possible to use a custom email address, rather than a pagerduty email ID when adding Email Integration ??

I thought I saw a note somewhere, saying this was possible, but how to remove the current email ID and replace? or ? is this not possible?!

HI Dawud,

Thanks for reaching out on community. Unfortunately it’s not possible at this time to customise the email integration to use something else other then @[subdomain].pagerduty.com.

I will pass along your feedback to our product team to let them know its something you are looking for.

John

You can always use an alias on your domain to mask the PagerDuty email.

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