Is it possible to use a custom email address, rather than a pagerduty email ID when adding Email Integration

Hi,

I have configured an email integration on my service ‘dawudservice’ in Pagerduty, as per the attached screenshot.

Is it possible to use a custom email address, rather than a pagerduty email ID when adding Email Integration ??

I thought I saw a note somewhere, saying this was possible, but how to remove the current email ID and replace? or ? is this not possible?!

HI Dawud,

Thanks for reaching out on community. Unfortunately it’s not possible at this time to customise the email integration to use something else other then @[subdomain].pagerduty.com.

I will pass along your feedback to our product team to let them know its something you are looking for.

John