Hi from Manchester, England

Looking at the best ways to use pagerduty features other than just paging on call staff
What other dynamic ways can we utilise the platform to get the best level of service for our clients

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Welcome, @Rainbowhawk! I visited Manchester for the first time last year, and really enjoyed your city. I visited the National Football Museum and even caught a game at the Etihad. It was a lot of fun!

Have you looked at Modern Incident Response? That may be a good place to start while you’re thinking about taking your PagerDuty experience to the next level.

Also, feel free to post your own experiences. Everyone has something to share. Again, welcome!