Create Inc from Mobile apps


(Scott Braunstein) #1

I am looking to see if within the pagerduty mobile apps if New INC can be created. I know you can ACK, Resolve but we are looking to be able to create based on esculation policy.

(Jade Paoletta) #2

Hi Scott,

It is possible to create a new incident within the mobile app. Upon creation, you also have the ability to associate the incident to a particular service, or assign it to a user or escalation policy.

To read more about the triggering incidents via the mobile app, you can check out this article.

Let me know if you have any other questions!

(system) #3