I am looking to see if within the pagerduty mobile apps if New INC can be created. I know you can ACK, Resolve but we are looking to be able to create based on esculation policy.
It is possible to create a new incident within the mobile app. Upon creation, you also have the ability to associate the incident to a particular service, or assign it to a user or escalation policy.
To read more about the triggering incidents via the mobile app, you can check out this article.
Let me know if you have any other questions!